- Provided resources, guidance, and support to help members excel academically- Organized workshops, guest lectures, or events that focus on academic skills like time management, test preparation, and career planning.

Assisted in resolving customer complaints and inquiries related to ticketing servicesProcessed payments for tickets using a variety of payment methods such as credit cards, cash and checks.Resolved discrepancies between reservation systems to ensure accuracy of records

My job consists of fundraising at Chapman and to maintaining strong relationships with alumni and parents. As a student caller through the Phonathon program, I made a difference by helping raise money for the Chapman Fund, which supports student scholarships and the most pressing needs of the Chapman community.

Networked with multiple campus organizations to promote the brand and created engaging social media content and creative strategies to share merch made by HLH

Delivered exceptional customer service by providing product knowledge, recommendations, and personalized assistance

Developed and executed comprehensive social media strategic across platform, resulting in a 20% increase in visibility of the swim school.Created and curated engaging content tailored to target audiences.Managed day-to-day social media activities, including content creation, scheduling and community engagement