As a Design Consultant in Flooring Sales, I provide excellent customer service to all retail, builder and builder's clients. Responsible for greeting retail clients, assessing their remodeling needs, assisting them with product selection, coordination and design, figure product estimates based on calculations from floor plans, calculate pricing for all product sales, enter sales orders into Falcon system, collect deposits/payments, responsible for showroom appearance, keeping samples up to date… Show more As a Design Consultant in Flooring Sales, I provide excellent customer service to all retail, builder and builder's clients. Responsible for greeting retail clients, assessing their remodeling needs, assisting them with product selection, coordination and design, figure product estimates based on calculations from floor plans, calculate pricing for all product sales, enter sales orders into Falcon system, collect deposits/payments, responsible for showroom appearance, keeping samples up to date with factory reps., keep all literature, handouts and warranty information stocked, maintain client files, review open order reports, review accounts receivables and prepare necessary paperwork for collection, work with the General Manager on developing and maintaining department policies and procedures.As a Design Consultant in Contract Sales, I work in conjunction with the contract flooring outside sales staff to provide excellentcustomer service to all builders and the builder's clients. Responsible for meeting with builder's clients to assist them with flooring product selections for their home, figure flooring estimates based on calculations from builder floor plans, calculate pricing for allflooring products, confirm customer allowances with builder, present pricing to builder and/or builder's client, enter flooring ordersinto Falcon system, collect overages/deposits, responsible for showroom appearance, keeping samples up to date with factory reps., keep all literature, handouts and warranty information stocked, maintain contract flooring files, review open order reports for outside sales staff, review accounts receivables and prepare necessary paperwork for collection, work with the General Manager on developing and maintaining contract department policies and procedures. Show less

September 2005Responsible for residential leasing and coordinating work and functions with the Property Management Team. Provide support to theSr. Vice President, the Director of Buildings and Grounds and the Project Manager with daily tasks and special projects.