• Devising and maintaining office systems, including data management and filing.• Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations• Screening phone calls, enquiries and requests, and handling them when appropriate• Meeting and greeting visitors at all levels of seniority• Organizing and maintaining diaries and making appointments• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager• Taking dictation and minutes• Carrying out background research and presenting findings• Producing documents, briefing papers, reports and presentations• Organizing and attending meetings and ensuring the manager is well prepared for meetings

• Update the company website and add news.• Responsible for the company monthly petty-cash and paying bills. • Sending & receiving mails and faxes. • Responsible for collecting bills from the clients.• Dealing with the advertising companies.• Arrange meetings for the sales team

• Receiving customers’ complains & enquiries, helping them & giving them the information they need.• Resolving customers’ problems.• Presenting company's image to the customers