Maria Laus Email & Phone Number

United States

Pasadena, California, United States

Author and digital content marketing manager passionate about delivering valuable insights and information to legal professionals. Tasks include managing social media strategies, devising marketing budgets, and driving user engagement to achieve various advertising objectives.

Philippines

I am in charge of the business overall game plan for reaching prospective clients and development of existing business process to meet the needs and desires of our customers. Application of the different marketing strategies based on social trend and different sales funnels within the clients industry and business core. Tasks involve the overall sales process working on the different channels and tools that would help grow our business and add value to the different Virtual Services that we offer.Interacts with other departments to discuss challenges and business opportunities and create business solutions in line with our goals and sales target. Maintains frequent communication with existing clients to make sure we deliver excellent customer service and high quality performance at all times.Promotes services through Email marketing and Content marketing. Creates video marketing, social media ads, and brochures. promotes company goals and objectives through group engagement in Social Media such as Facebook and LinkedIn Groups. Create graphic designs, video brochures, posters and blogs that would define the company's core process and it's objectives. I tap on the different sales funnel and explore other channels that would create more customer engagement and effectively promote our services to Real Estate Professionals.

Philippines

- Worked as a Transaction Coordinator for a Real Estate Company in South Jersey- Sending of Title Request and Purchase Agreement/ Assignment Contract to Surety Company- Coordinates with Buyer and Seller – Transaction Review- Coordinates with Seller on needed Documents prior to closing schedule- Coordinates with Buyer and its Lender – HUD Analysis- Sends Cancellation Letters to sellers- Works on Monday.com for change of status and filling out needed information for customer management- Sends out Closing letter schedule to Management, Seller, and Buyer- Also in charge of creating Rehab Evaluator through the application rehabvaluator.com - Coordinates with Inspection Team with photos and inspection results to move the transaction to Marketing status- Works with Disposition Manager and Inspections Team

Philippines

Formulate, direct and coordinate marketing activities and policies to promote Services -identify, develop or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics and cost and mark up factors -Develop marketing and pricing strategies for new clients acquisition -Social media advertising, web and facebook business page content and weekly blogs/posts -Email/newsletter automation using software applications, identify opportunities and target market focus -team collaboration -Files management using Dropbox and Google Drive for file sharing and storage.

Philippines

Project Manager for NepressoHiring and training of CSRs Development of current process especially on operations

Tampa/St. Petersburg, Florida Area

Digital Marketing, SEO, PPC, Automation, Lead Generation, Retargeting, Website, Video, Social Media Advertising, Branding -YouTube Marketing -Content creation, email campaigns, Social Media marketing -Social Media Group Management, Engagement -creates blogs, posts, and articles on subscribed websites - Data review for business growth and development analysis -Lead Management and Generation - Product/Service Presentation online -Cold calling, prospecting, sales and follow up calls - Reports MS Excel -Goals and Outcomes - Email newsletters, Click through rate and Action items - Telemarketing, appointment setting and customer support -Video mail, presentations and advertising campaign -Research on Upcoming Events/Activities/Conferences including name of contact and his/her contact information -Graveyard shift (8 hours per day/5 days a week)

Teach English to Chinese students (Speaking, Writing, Listening)-Level assessment of students-to enhance and develop student's conversational skills-to focus on student's pronunciation, intonation, and enunciation -vocabulary (New words and expression)-English grammar and sentence patternENGLISH SPEAKING, WRITING, LISTENING, and GRAMMAR on the following areas of study:-Business English-IELTS speaking and writing (those who will take IELTS or planning to take)-Children textbooks-Daily Conversational Topics (All levels)-Leadership and Management

Kuwait

1 Development of company profile for brochures and website2 Sales and Marketing of hardware, software, cabling and servers3 Calls establishments such as hotels, schools, hospitals to do telemarketing on Kaspersky Anti Virus4 Sets appointment to contact person on an establishment to present the proposal 5 Goes to client to get information on requirements needed on a particular tender or project then send proposal and quotation through email6 Handles tenders and project7 Calls partners for product quotations for reselling purposes on laptops, servers, time and attendance system8 Generation of leads for email marketing

Makati City

Alabang

1 Daily Meeting with Call Center Manager 2 Coordinates with Team Leaders and QAs to make sure that goals are being met on the metrics provided by client3 Cascades Program incentive plans 4 Weekly Meeting with Team Leaders to discuss goals in terms of production, QA and attendance, new action plans or incentive plan5 Handles interviews of Customer Service Representatives6 Handles training and development of CSRs 7 Supervises Customer Service Representatives who assists Card Holders with their concerns and queries8 Coaching and feedback to make sure that we give quality customer service9 Monitors performance of CSRs in terms of AHT, Quality, Sales, SLA, Utilization, and Attrition rate10 Responsible in giving product updates/ training 11 Coordinates with different departments for faster resolution on difficult/complaint calls12 Weekly report analysis with Management and discussion of action plans13 In charge of the quality campaign and calibration14 Sends daily reports to Managers and Client (HSBC Philippines Credit Cards)15 Handles complaints and feedback from Card Holders

Eastwood

1 Coaching and feedback for each Sales Executive2 Hourly sales status to be monitored and cascaded to Team Leaders3 Trains Team Leader Trainee4 Sets the dialing plan for the day5 Sends out daily reports6 Report analysis (SPH, RPH and conversion)7 Follow up coaching to see if there were improvements8 Attends meetings to discuss updates on program9 Listening to calls- revision of scripts and rebuttals for better conversion10 New ideas and strategies to meet the target KPIs11 Handles the Verifier Team/ Closers12 Officer in Charge in case the Operations Manager is not around13 Motivates agents through different spiffs and motivational games14 Handled a total of 8 campaigns 15 Received an Outstanding Performance award as a Team Leader last July 200516 Assistant Program Manager in the last 2 campaigns17 Received recognitions as Top Team for 4 campaigns

Bachelor'S Degree In Science And Commerce, Marketing/Marketing Management, General

Activities and Societies: JEMA - Marketing Group

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General

Activities and Societies: Volleyball Varsity