Maria Chapman work email
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Maria Chapman personal email
I am a business and quality systems specialist focusing on the development and implementation of software applications in the areas of healthcare software, healthcare insurance and banking/third-party card processing/payment. My field of experience is diverse. I am now seeking opportunities in developing software/qa testing for the healthcare /banking industry. Accomplished Leader with significant Enterprise Software Lifecycles (SDLC, ITIL, Agile, Waterfall), Program / Project Management, Banking and Healthcare experience. Extensive knowledge of implementations, conversions, and design. Skilled in creating revenue, reducing cost, and facilitating successful management processes. Excellent in interfacing with business clients as well as technical teams. Solid ability to focus and lead teams. Able to work at the highest level of productivity while adhering to compliance standards, policies, and procedures. Talented in influencing how people interact with platforms and products. Comfortable overseeing complex business requirements and road maps. Excel in implementing strategic vision to develop solutions and construct specifications for clients. Consistently exceeds client expectations, from initial contact through delivery and project follow up.Strengths include:- professional leadership skills- strong verbal/written communication and presentation skills- negotiation skills- motivator- relationship management- analytical/problem solving skillsIntrigued? Contact me at chapga2014@gmail.com so we can set up an appointment
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Data AnalystStayma Consulting, Llc Jul 2019 - Dec 2019SuwanneeData Analyst for Sales ForceCreate daily, weekly, monthly, quarterly sales reports and incentive compensation for small Pharmaceutical company for eastern USA.Maintain databases, queries, macros for multiple databases utilizing multiple languages
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Non-Profit Business Consultant (Volunteer)The Order Of The Daughters Of The King® | Southeast Usa Sep 2015 - Oct 2019Greater Metro Atlanta AreaDeveloped and manage website and registration process for 12,000+ users across the southeast United States Design and develop key process improvements for online registration process along with reporting process for retreats for over 150 users twice a year Serve as report master for reporting on functions/retreat needs for Executive Committee and Retreat center Execute and maintain day to day updates along with adding features to website to keep users informed on events worldwide and upcoming local events Accomplishments Created and streamlined online and paper registration processed. Increased visibility and improved reporting process to Executive Committee and users across southeast USA
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Business Intelligence AnalystChange Healthcare Member Engagement Feb 2019 - Apr 2019Alpharetta,Maintain Reporting Analysis for Member Engagement specifically Call Center AnalysisTroubleshoot issues with existing processes and reports.Updated processes to include data
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Sr Service Analyst (Promotion)Siemens Corporation 2015 - 2016Alpharetta, GaDeveloped and managed Release Management (RM) process for 100,000+ users across United States, Canada, South America, and Mexico, covering Americas Region, also training, coaching, and mentoring end-users on RM process Instrumental in key process improvements across BA, QA , and Release Management, resulting in issue resolution as well as preventing frozen manufacturing lines Served as Enhancement, Maintenance, and Bug tracking Systems Administrator, spearheading on point process changes Collaborated with Executive Leadership and end users, establishing best practices and process improvements, leading to reduced bottom line operating costs of 15% as well as increased productivityAccomplishments Successfully led conversion of Siebel testing project, entailing 40+ million accounts, to Philos (Salesforce), utilizing multiple layers of testing, documentation, and reporting, saving 25% in operating expenses through single platform implementationDecreased software upgrades and implementation marketing development time by 25%, creating SharePoint site, facilitating communication of Release Management Project schedules and Release Note document storage -
Business Analyst Ii/Sr Qa AnalystSiemens Industry, Inc 2005 - 2015Alpharetta, GaManaged successful testing and launch of SABA (Learn@siemens) training tool across Medical and Industry sectors Led requirement development and testing for Top+ 2010 Customer Focus E-Initiatives Documented business requirements in internal HRIS for global, regional, and local reorganizational changes Created, documented, and conducted UAT training for local and regional HRIS software use Analyzed complex business environment goals and needs, creating functional and technical Requirements specifications / flowcharts Developed, executed, maintained repeatable and reportable Test Plans, Test Scripts, Test Cases for use in manual and automated testing, complete with detailed tracking and analysis Intersected with Business Representatives, successfully identifying and resolving software design issuesAccomplishments Saved $1MM through consolidating 80,000 employees on same timesheet and PTO platformSuccessfully increased internal and external customer satisfaction
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Business Systems Specialist (Promotion)Tsys 2001 - 2004Greater Atlanta AreaLed and managed multiple projects throughout lifecycle; designed, documented, tested, and verified projects; conducted problem analysis and implemented resolution plans; developed detailed business specifications and logical flowcharts; researched and developed software products, system rewrites, and enhancements Provided leadership, supervision, training, and mentoring of team members Cultivated client relationships; facilitated meetings and liaised with departments, clients, and vendorsAccomplishments Saved ~$600K through adjusting data via Card Management System; served as TS2 system SME and authority -
Senior Business Analyst- Client Support AnalystTsys 1996 - 2001Oversaw conversions, functional requirements, as well as supported Tandem Groups Compiled, reviewed, and developed functional requirements for Electronic Benefits Transaction (EBT) CMS platform and reissue for Stored Value, EBT, and Debit Systems, leading to EBT card availability across states Assisted front-end and back-end Tandem Groups, ensuring PIN and CVI accuracy and compliance, also resulting in general savings in terms of decreased fraudAccomplishments Successfully converted 40 million accounts from one proprietary software to anotherImproved customer credit and debit card delivery by 25% through Advance Reissue Process format design, development, and implementation, including corrections’ provision to programmer
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Programmer Analyst, Trainer, Technical SupportCarekeeper Software, Inc. 1992 - 1996Atlanta, GaDeveloped and implemented individualized end-user group training programs Accomplishments Designed, coded and tested electronic split billing system as well as spearheaded, developed, and coded data process and preparation program for UB92 and HCFA1500 forms, increasing combined revenue by $800K
Maria Chapman Skills
Maria Chapman Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Maria Chapman
What is Maria Chapman's role at the current company?
Maria Chapman's current role is Professional IT Business System Specialist | Software Development | QA Tester in Healthcare and Banking Industries.
What is Maria Chapman's email address?
Maria Chapman's email address is ma****@****sia.com
What schools did Maria Chapman attend?
Maria Chapman attended Columbus State University, Columbus Technical College.
What skills is Maria Chapman known for?
Maria Chapman has skills like Business Process, Sdlc, Project Management, Business Requirements, Requirements Analysis, Business Analysis, Software Design, Software Documentation, Integration, Sharepoint, Quality Assurance, Testing.
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Maria Chapman
I Help Mental Health And Social Justice Professionals Become Authorpreneurs.Greater Hartford1bizcatalyst360.com -
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Maria Chapman
Houston, Tx6yahoo.com, lyondellbasell.com, me.com, mustangeng.com, cheniere.com, venturegloballng.com -
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