This role is focused on meeting its statutory obligations under the Adult Guardianship Act to receivereports of suspected financial abuse, neglect and self-neglect of adults who are vulnerable and incapable of managing their finances. The SPG Coordinator receives all incoming referrals, concerns, inquiries, from both internal and external stakeholders to VCH and determines the type and urgency of the report received. All assessments of financial incapability are stewarded through the SPG Coordinator who reviews for legislated compliance and strict adherence to Ministry of Health directives on timelines and notifications of rights to the vulnerable adults and their close relatives.

Provided analytical and administrative support to the Regional/Executive Director of Risk/ReAct/PCQO and Policy.

Worked alongside a great group of teammates pushing the boundaries of digital dentistry while supporting the clients utilizing the platform of services. Grew, nurtured and maintained a book of business increasing sales month over month on a continual basis. Provided extensive knowledge of various digital workflows to clinicians and their staff ensuring the teams felt confident and supported on their journey. With the knowledge of years in the industry and field and having worked closely with several amazing clinicians and mentors over time, was able to successfully treatment plan and guide clinicians using the digital workflows that would benefit the clinic as a whole, dentist, staff and patient.Served as a resource for clinicians seeking advice on next steps in terms of digital implementation such as intra-oral scanner options as well as 3D printers. Accessed different tools and provided different recommendations to ensure the clinician was well prepared and informed on their journey.Was heavily involved in hosting webinars for the dentist audience, iteration of special projects with participating partnerships, in-depth internal training of teammates and improvement of the current platforms and processes.

Working for an event production company is super rewarding as being a part of making memories for people is the best feeling. Collective X Agency has provided me with an opportunity to grow professionally by introducing me to the world of event production, on site management, employee scheduling/payroll, accounts receivable/payable and everything in between.

Responsible for in lab support of 30+ technicians and supervisors relating to production methods, scheduling maintenance, clarity of instruction and custom shading assistance.Providing administrative support to the Crown and Bridge department by maintaining open communication relating to case scheduling and special requests from our clients, as well as ensuring the customer database is upto date.Assisting in the training of new administrative staff with the focus on larger, complex cases, implants and intra-departmental combination cases.Providing customer support to our clients and their staff relating to scheduling, treatment planning, estimates, instruction over the phone, email and through our database software.Involvement in the creation and management of new product codes, brochures, computerized production methods and in lab systems.Guided in the implentation of various work flow methods including computerized production maintenence with special attention to even, stream lined workloads.Communication with various supplier representatives ranging from implant components to dental attachments.

Ensured cases entered into the data system and designed on a standardized form were accurate in instruction and billing to enter production. Additionally responsible for the change in schedule of cases in production and reconfirming completed cases prior to leaving the laboratory for quality and instruction.Processed all implant cases paying special attention to specific requirements such as implant systems and methods of production to ensure cases were fabricated and billed appropriately.Responsible for the creation of new product codes as well as their production methods for use with the barcode scanning system.

Data entry and case design for the Crown and Bridge department. Provided excellent customer service to dentists and their staff relating to case details, scheduling, estimates and invoicing. Provided in depth training of new admintrative staff in the crown and bridge department.

Held the dental administrative position at the office originally covering a maternity leaving but hired full time. Was responsible for all aspects of the administrative side of the practice from patient scheduling, insurance communication, accounts receivable and chart maintenance.