Accomplished executive with a successful collaborative Business experience leading operational, transition, IT and CRM teams. Received recognition from senior management for organization-wide effectively transition /transformation projects and high customer satisfaction levels.Her strong interpersonal and change skills coupled with a determined, adaptable and enthusiastic approach provides the optimum passion in working across challenging projects and implementations. She has the ability to communicate comfortably and effectively at all levels ensuring the global goals. Focus on business objectives. Experience in Lean-Six Sigma on back office processing. Strategic vision and analytic expertise, creativity and logic to accurately analyze the real needs and business objectives and develop value-added solutions. Initiative, communication, motivation and leadership are main skills. Fluent in English & Portuguese. Native in SpanishLEAN - SIX SIGMA Knowledge Especialidades: PMO, Shared Services, Management, Consulting, Transitions & Transformation Projects, Finance, Strategy, Outsourcing Process, QMS, Change Management and CRM.