1. Planning, managing, and implementation of all existing servers and implementation of addition and needed solutions (e.g. ERP, Service Desk, Antivirus server, Backup …etc.) with IT team members.2. Planned, and monitored a security test on the network to test the servers and the gateway for vulnerabilities. Using a professional ethical hacker. And published servers vulnerabilities, and took remedial actions to all encountered ones.3. Ensuring that the ERP systems meet business requirements and goals, fulfills user requirements, and identifies and resolves systems issues.4. Assisting with contracts negotiations with ERP software and service providers as needed.5. Managing the service levels with the ERP vendors for prompt resolution and ongoing support.6. Leading the evaluation, installation, configuration, deployment and implementation ERP applications.7. Authorized to deal with communication providers.8. Ensure technology is accessible and equipped with current hardware and software.9. Plan and implement new systems and improve existing systems to achieve business needs10. Set targets and priorities11.Handle annual budget and ensure cost effectiveness12. Leading and controlling teams for supporting and consulting technical services>13. Sales Force automation system implementation project management.14. Social Media administration role.

 Participate in GP implementation in MEK. Design and develop customized reports by reporter management and SSRS for internal customers by understanding business needs to enable users' better plan control and follow up their work.  Provides significant input to system specifications and design through participating in development of technology solutions to ensure conformity with security, network, infrastructure/operations, and customer support requirements. Interface with user management regarding implementation status and user needs to promote an environment of user cooperation and satisfaction. Analyzing and documenting the system information requirements and all functions. MS Dynamic CRM 2011 implementation project team member MS Dynamic CRM 2011 solution & DB administration and customization in order to meet user updated requirements through workflows and forms design. Design CRM Reports using SSRS. SharePoint 2013 administration and design info path forms integrated with SharePoint. Monitoring database performance and managing parameters to provide fast query responses to 'front end' users.  Mapping out the ‘conceptual design’ for a planned database in outline.  Refining the ‘logical design’ so that it can be translated into a specific data model.  Further refining the ‘physical design’ to meet system storage requirements.  Installing and testing new versions of the database management system (DBMS) and MS SQL . Writing database documentation, including data standards, procedures and definitions for the data dictionary (‘metadata’).  Controlling access permissions and privileges.  Developing, managing and testing backup and recovery plans.  Ensuring that storage, archiving, backup and recovery procedures are functioning correctly. Capacity planning.  Working closely with IT project managers, database programmers and web developers.