Mariam Moskovtsenko Email & Phone Number

A dedicated and results-oriented professional with a proven track record in delivering excellence in customer service and support across diverse industries. Equipped with a solid foundation in efficiently resolving customer inquiries and issues, I specialize in providing comprehensive information about products and services to ensure maximum customer satisfaction.Throughout my dynamic career, I've thrived in roles demanding agility and precision. At Decoro Fashion, I honed my skills as a Customer Service Representative, mastering the art of tailoring communication to meet individual customer needs, managing complaints with empathy, and strategically amplifying brand engagement through social media management.Before this, my tenure as a Sales Support Representative equipped me with invaluable insights into efficiently managing orders, monitoring delivery progress, and swiftly addressing any product-related issues. I excelled in communicating warranty details, return policies, and exchange procedures with finesse, both over the phone and electronically.My journey encompasses diverse sectors, including hospitality, retail, and facilities management. From my role as a Cleaner at Voras Clean Facilities to my time as a Saleswoman at Pes Alevri - Bread and Sweets, I've cultivated a robust work ethic, keen attention to detail, and the ability to thrive within dynamic team environments.Additionally, my experience as an Assistant Waiter & Room Service at Makedonia Palace Hotel provided me with extensive customer service experience, serving hundreds of guests daily, ensuring their satisfaction during breakfast buffets, room service deliveries, and event receptions.Holding a Vocational Diploma in Tourism Unit and Hospitality Enterprise Technician from IIEK Paster, I possess a solid theoretical foundation complemented by practical experience in the field, enriching my approach to problem-solving and customer-centric initiatives.Passionate about delivering exceptional customer experiences, I excel in feedback collection, communication management, and collaborative efforts aimed at driving continuous improvement. I am driven by a relentless pursuit of excellence and am eager to leverage my diverse expertise to contribute to the success of forward-thinking organizations.𝐋𝐄𝐓'𝐒 𝐂𝐎𝐍𝐍𝐄𝐂𝐓!✉️ marimoskovchenko@gmail.com

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  Iek Paster

  Tourism Unit And Hospitality Enterprise Technician