Update merchant details on prime for new merchantsUpdate Bank account details for merchants Provide additional terminals for merchants Deactivation of terminal id's Change commission class for existing merchants Change customer id for existing merchants

December 2020-May 2021: ADC OfficerAccept cases from Sdrs, from member bank.Check refund status and refund the amount in the favour of membor bank.Cash retractions via member bank and within Ubl as well. Refunded the amount to members bank and within Ubl accounts. Maintained 1link refund amount.Debit authority against member bank.Initiate and resolve UBL to UbL card retractions .Worked on TAT time to resolve queries on altitude.Resolved digital App… Show more December 2020-May 2021: ADC OfficerAccept cases from Sdrs, from member bank.Check refund status and refund the amount in the favour of membor bank.Cash retractions via member bank and within Ubl as well. Refunded the amount to members bank and within Ubl accounts. Maintained 1link refund amount.Debit authority against member bank.Initiate and resolve UBL to UbL card retractions .Worked on TAT time to resolve queries on altitude.Resolved digital App financial queries with , net banking and Omni support.November 2019- November 2020: loans Officer Deal with Personal loans, Cash plus, Drive loan. Dispersement of loans to customer account, delivered their payment of schedules(cash plus, drive) Maintaining the MIS.Reviewing the Files before processing the loans.Scanning of FilesMarch 2018 - October 2019 : Customer Care Officer. As a customer care representative for Inbound and Priority Customers, handle their queries and responded within provided TAT. Show less

I worked there as a Mathematics, Computer and English teacher. I was discipline in charge , and organized sports activities and different other exhibitions as well.