Mariam Zniber Email & Phone Number

Balanced Body® believes that movement can change people’s lives. BB is the leading resource for Pilates equipment, information and education for fitness centers, studios, rehabilitation facilities and home enthusiasts. Founded in 1976, the company was the first to substantially update Joseph Pilates'​ equipment with state-of-the-art engineering, materials and technology.

Greater Seattle Area

Snapology provides interactive, hands-on learning for children ages 3-14. Using LEGO® bricks, K’Nex and/or laptop computers. In our programs children explore age-appropriate robotics, animation, science, technology, engineering, art and math (STEAM) concepts under guided instruction.Our students work in teams to build different models that reinforce STEM and STEAM curriculum as well as team building and social skills. All Snapology programs are inclusive and open to all children including special needs and gifted.We provide after school programs, workshops, camps, birthday parties and scouting events. The program is flexible and can be tailored to the kids' ages and interests while reinforcing the curriculum they are already learning in school.

Greater Seattle Area

Led the growth of both Harman's Consulting and Managed Services groups’ presence within Microsoft. Oversaw a large team of hardware/software engineers, UX designers, user research specialists and program managers.• Collaborated with various teams across Microsoft, including Windows and Devices Group, DevDiv, Cloud & Enterprise and Global HR Operations ensuring all Harman teams worked smoothly with clients providing top-notch results on time and in budget.• Maintained 100% renewal rate and high levels of satisfaction across existing Managed Services contracts through continued Relationship Building. • Grew Microsoft portion of consulting business from $0 to $4 M in two fiscal years by restructuring team, improving sales strategy and working collaboratively with sales team. • Successfully delivered multiple programs and projects increasing managed service revenue by $7.5 M in two fiscal years.• Experience with multiple acquisitions, coordinating implementation of new tools and processes across HR, Legal, Payroll, Finance, Marketing, Engineering and Executive Leadership. Ensured high level employee satisfaction. In July 2015, Aditi Technologies + Symphony Teleca was acquired by Harman International and is now part of their connected services division. For additional information, please visit http://news.harman.com/releases/harman-completes-acquisition-of-symphony-teleca

Greater Seattle Area

Managed dual shore delivery teams of 20 + employees in all phases of custom product solution delivery (from requirement gathering through build, test phases, QA, launch & support) across client portfolio. Projects included user research, website and mobile redesign and development. Ensured products met or exceeded client expectations (Microsoft, IACP, Zonar, Mercedes Benz, Boeing and Blue Nile). • Provided deep focus on customer engagement and oversaw end-to-end project execution and successful delivery. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusions.• Analyzed existing programs, and recommended changes for Partner Alliance & Engagement Management, Content Management, and Events & Marketing programs. Resulted in driving new technology and platform adoption by customers/partners.

Greater Seattle Area

Program Manager - Sales and Marketing Services Group (SMSG) - Mar 2010 – Jan 2011• Coordinated, captured and developed PRISM content specific to ‘landing’, and integrated Cloud strategy within the Microsoft Global field teams. Microsoft Cloud offerings included: Microsoft Online Services, Windows Azure Platform, Windows Intune and Microsoft Dynamics CRM.• Coordinated, captured and developed Cloud Strategic Initiative Guide (SIG) for WWSMM.• Coordinated development of Cloud dashboard. This activity-based dashboard presented succinct summary of pre-defined KPIs. Main objective to help Country Managers, Area VPs, Regional Leaders, Subsidiary and Area BMOs to smoothly land with BPOS, Azure, Intune and CRM Online – making commercial Cloud services sales & messages successful.• Led and coordinated activities pertaining to first internal Microsoft Workplace Showcase Summit to evangelize product vision and build trust by maintaining accurate and achievable roadmap.• Coordinated all projects and sign-offs, offshore development, tracking and reporting.• Managed Office Talk, Yammer, blogs, and registration pages.• Managed email marketing blasts to prospect list and track open rates and click-through rates.• Led creative strategy, forecasting, day-of-summit execution and organization.Program Manager - Microsoft Community Support Services - Apr 2009 – Sep 2009• Managed and coordinated operations of PGI (Product Group Interactions) and PIO (Product Improvement Opportunities) to provide world class technical resources and support enabling community knowledge and connection via Virtual Events.• Provided subject matter expertise (SME) to improve processes, quality and timeliness of events.• Collected statistical and anecdotal data and provided reporting, trends and consulting to management for review.• Managed newsgroup engagement for PGI/PIO events.• Improved service level risk management by improving overall service delivery.

Greater Seattle Area

Program Manager - Development Platform Evangelism Group - May 2007 – Feb 2009• Managed and coordinate activities pertaining to Strategic Relations Group, Secure IT and InterOp Vendor Alliances.• Managed team-related marketing materials and budget compliance.• Event planning and coordination for: Executive SecureIT Summit 2008, MS RSA Conference Pavilion and PDC 2008.• Created and maintained all marketing materials and support partner press release programs for Alliance member ISVs.• Designed marketing materials and managed vendor relationships for production of marketing collateral.• Handled Alliance Community Management.• Developed strategies to improve community member participation.

Montreal, Canada Area

Managed operations pertaining to CDTel Telecommunications business • Oversaw staff responsibilities and training of Assistant Manager, Senior Coordinator and Collections Coordinator.• Managed customer service Credit Procedures.• Worked with Marketing team during development and implementation of new products and services.• Ensured a high-quality control and cost-efficient Billing Audit Process.• Managed all external supplier relationships. • Orchestrated implementation of a bilingual web tool for customer service purposes. • Responsible for product-related research. • Coordinated Direct Marketing campaigns. CDTel Inc. is a Canadian company, headquartered in Montreal, offering a vast array of long distance programs exclusively to loyalty/membership bases. CDTel is proud to be one of the largest resellers of long distance minutes in Canada, delivering convenient and simple statements as well as highly competitive rates to Canada, the U.S. & internationally.CDTel tends to operate behind the scenes, specializing in providing the best value and service in the telecommunications industry. It works hand in hand with large organizations in order to strengthen customer relationships and loyalty, and help build new ones.

Bachelor'S Degree, Marketing And International Commerce

Direct Marketing Certificate

Professional Marketing Certificate