Maria Miguel Malhão Email & Phone Number

Lisbon, PT

Lisbon, Portugal

Lisbon, Portugal

The Small and Medium Business (SMB) Lead at Microsoft is at the leading edge of the digital transformation, where the focus is on innovating go to market capability and capacity to best serve SMB customers at scale. This requires continuous innovation and evolution.I am responsible for managing a team of SMB Customer Program Managers to drive alignment on.

Lisbon Area, Portugal

Manage sales motions with strategic solution partners and build cloud growth through partners.Build and manage the partners forecast and portfolio based pipeline.Build a clear vision of Microsoft and Partner Go to Markets, fostering mutual success.Drive Sales Management and Execution, as part of Sales Rhythm of Business, and established/signed agreements.

Responsible to identify, drive and close complex sales opportunities for Microsoft’s Azure cloud computing platform with the objective of influencing adoption of Microsoft’s public and hybrid cloud solutions by enterprise customers.

As Account Manager, I’m responsible for driving business growth by developing new business or new ways to grow of existing business and also lead the development of innovative principles and ideas, and provides the business value selling expertise for specific HP Solutions.I’m responsible for the quality, magnitude, and effectiveness of contract.

I'm responsible to making significant contributions to the overall success of projects, whether the optimum solutions involve people, process or technology.Delivering tremendous differentiated and perceived value to customers, I'm responsible too ensure that HP provides them with the best overall service experience in the industry not only ensuring that.

Responsible for the service “Action Implementation” in the program SMART,: insured, planning, execution and tracking of results. In 2006, coordinated 23 new projects ranging from the development of internal “tableaux de bord” to certifying all PTC techniciansResponsible for the Self Care Service, both in SAPO and TELEPAC websites: The main goals were to.

Management of Customer satisfaction (Inquiries Satisfaction to the Customer, Reduction of the Claims). Responsible for attendance lines optimization.

Management and Control of Projects (internal and external) regarding deadlines, costs, material and human resources, and quality. Management of several project streams (analytical, technical, teams in outsourcing).

Coordination of the Outsourcing Team (collaborators of the Systems and Project Management Area); Responsible for the Product Management Area (Research and Development of New Platforms, Establishment of Negotiation Agreements with Technological Partners, Analysis of the e-business Market)

Diagnose, analysis, design and/or redesign, and process organization in several companies (Implementation of a Call Center)

Microsoft-Insead Value Negotiation

Activities and Societies: 1. Focuses on delivering the most possible value at the least possible risk in the widest range of situations..

Business: Insights & Analytics

Activities and Societies: https://www.youracclaim.com/badges/232e6b66-6ae6-47bf-9229-2d7da71f5622/linked_in_profile

Microsoft-Insead Online Business Strategy And Financial Acumen

Activities and Societies: https://www.youracclaim.com/badges/115efec3-8d26-4944-9b95-bea8a0599350/linked_in_profile Business Strategy.

Post-Graduation, Systems And Information Technology

Graduation, Business Administration