Maria M. Email & Phone Number

Houston

Key Achievements:-Increased Productivity and Reduced Errors: Collaborated with 7 cross-functional teams to streamline workflow processes, resulting in a 15% increase in productivity and a 10% reduction in errors, saving the company $92,000 annually.-Enhanced Communication and Efficiency: Spearheaded team communication, improving project transparency by 20%, and co-created a workflow that reduced project time by 15%. This contributed to the growth of National Accounts membership from 10 to 75 within 4 months.-Managed Multiple Projects and Improved Delivery Rates: Successfully managed and coordinated 10 concurrent projects, ensuring that 90% of deadlines and objectives were met or exceeded. Implemented a new scheduling system that increased on-time delivery rates by 25%, resulting in an increase in revenue by $145,000.

Key Achievements:-Client Satisfaction and Retention: Managed the needs and expectations of 100+ clients throughout the long-term intake process, ensuring high client satisfaction and retention.-Accuracy and Efficiency: Collaborated with legal, medical review, and operations teams to ensure 98% accuracy in processing over 1,200 project tasks, minimizing errors and rework.-Improved Program Participation: Conducted thorough client interviews and assessments, achieving a 92% approval rate for over 300 applicants, significantly improving program participation.-Effective Communication: Demonstrated exceptional written and verbal communication skills, facilitating clear and effective interactions with clients and cross-functional stakeholders to enhance project outcomes.

Irving, Texas, United States

Key Achievements:-Contract Management: Oversaw a team processing and closing over 600 contract agreements annually, valued at $100M, ensuring timely and accurate execution to meet revenue targets.-Stakeholder Relations: Developed and maintained strong working relationships with 25+ internal and external stakeholders, facilitating seamless contract negotiations and enhancing partnership outcomes.-Compliance and Consistency: Drove cross-functional coordination to ensure all 550+ contracts complied with company standards and branding, maintaining high levels of compliance and consistency.-Efficiency Improvements: Led the development and implementation of enhanced document management procedures, improving revision rates by 15% and reducing rush requests by 7%, thereby increasing efficiency.-Problem-Solving and Conflict Resolution: Exhibited complex problem-solving and conflict resolution skills, effectively balancing customer needs with project constraints to deliver optimal contract solutions.

Greater Los Angeles Area

Key Achievements:-Marketing Campaigns and Sales Growth: Planned and executed 3 successful marketing campaigns and product launches, contributing to a 12% increase in sales and enhancing market presence.-Distributor Relationships: Coordinated the annual distributor's conference, directly contributing to a 12% increase in sales, strengthening distributor relationships and boosting sales performance.-Negotiation and Customer Satisfaction: Demonstrated strong negotiation skills with internal and external customers, ensuring production and delivery deadlines were consistently met, maintaining project timelines and customer satisfaction.Assistant Project Coordinator, Medical Tactile, Inc. (May 2007 – April 2009)Key Achievements:-Project Planning and Execution: Developed a comprehensive project plan, monitored progress, and implemented mitigation strategies, enabling the team to leverage the existing sensing platform.-Effective Communication and Stakeholder Alignment: Served as the primary point of contact, facilitated effective communication, and ensured 100% alignment between project deliverables and stakeholder requirements, resulting in a 98% customer satisfaction rating.-Resource Management: Managed the allocation of 15 personnel, 8 pieces of equipment, and $125,000 in materials, coordinating the efforts of 3 cross-functional engineering teams to complete all project tasks on time and within budget.

Greater Los Angeles Area

Key Achievements:-Product Marketing and Launch: Created product marketing plans and oversaw the successful launch of the GoSmart Clip.-Marketing Strategy: Handled comprehensive marketing and communications strategy.-Media Relations: Prepared and wrote press releases, and contacted media to print or showcase products.-Social Media Management: Managed and maintained social media accounts to boost product visibility and engagement.

Greater Los Angeles Area

Key Achievements:-Lead Generation: Opened new sales leads by cold calling, follow-ups with walk-ins, phone calls, and mail-ins.-Client Coordination: Responsible for coordinating sales departments and making appointments with clients.

Houston, Texas Area

•Key Achievements:-Primary Liaison: Served as the main point of contact between management, sales teams, customers, and vendors, ensuring smooth communication and resolution of issues.-Training Development: Created training material for the affiliate store spin-off in Canada, Moores: Clothing for Men.-Rewards Program Support: Provided support for the 'Perfect Fit Rewards Program' across 600+ stores in the US and Canada, servicing 3.3 million customers.-Call Center Coordination: Acted as the primary liaison between GE Capital call centers (Hyderabad, India and Canton, Ohio) and Men’s Wearhouse.