María Fernanda Martínez Email & Phone Number

Hackensack, New Jersey, United States

● Maintain and improve the Translation Quality Management System and Compliance Program.● Support the Quality and Compliance Department with the annual Audit program: Customer Audits, Internal and Process Audits, Registrar Audits, and Supplier Audits. ● Assist in responding to customer requests for information, questionnaires, and RFPs.● Facilitate compliance tasks in line with HIPAA, HITRUST, GDPR, and 21 CFR Part 11 requirements.● Run monthly SAM checks (System for Award Management).● Run monthly OIG checks (Office of Inspector General).● Aid in the root cause investigation and implementation of corrective actions for customer complaints.● Assist in rolling out and tracking annual compliance training for all employees.● Assist with the document control system.

Hackensack, New Jersey, United States

● Oversee the successful completion of projects by ensuring all quality steps are met.● Delegate assignments to Quality specialists based on the avail of the team.● Collect, analyze and process feedback from clients to gauge satisfaction and success.● Assess projects' workflow to assure the quality in the deliverables.● Create and update technical and administrative material to improve quality practices.● Provide support and guidance to Quality specialists.● Provide feedback to all vendors involved in the translation process.● Carry out training courses to ensure project quality standards are achieved.

Hackensack, New Jersey, United States

● Schedules resources for proofreading jobs, organizing files, and preparing the vendor POs for PM to be able to send out.● Implements data changes in MemoQ (TM project level updates) and reports such LQA related actions to Quality department.● Reviews and harmonizes comments in the PDFs (proofed by several linguists) and creates an issues log sheet for the client.● Designs QC Checklists.● Provides feedback to proofreaders and answers their questions about feedback.● Addresses Spanish linguistic inquiries and reports such LQA related actions to Quality department.● Makes the final judgement call for linguistic disagreements between different proofreaders.

Geneva Area, Switzerland

● Performing simultaneous and consecutive interpreting ES>EN & EN>ES.● Enabling comprehension by using paraphrasing and simplifying tools between parties.● Facilitating communication between parties.● Translating written communications ES>EN & EN>ES.● Acting as a liason between parties by assisting the leaders and helping them address the concerns of their communities.

Bogota,D.C., Capital District, Colombia

● Oversee product development procedures.● Ensure that translations meet quality and efficiency standards.● Management of termbases, TMs, glossaries. ● Supervise translators, revisors and designers and provide guidance.● Perform statistical analysis of all aspects built into the translation process.● Gain feedback from clients and help solving any complaint.● Devise, improve and review new specifications and procedures for products or processes, and training staff to use them.

Bogota,D.C., Capital District, Colombia

● Terminology Management (SDL MultiTerm).● Management of Translation Memories (SDL Trados Studio).● Support with all Machine Translation processes. ● Quality control of all Machine Translation related processes.

Geneva Area, Switzerland

● Web-based marketing in the legal sector.● Event management and promotion.● Marketing database management.● Website content management and administration.● Social media management and content creation.

Geneva Area, Switzerland

● Data entry of translation and interpretation exams in the database of the University library.● Monitoring the computer lab.● Providing computer assistance on students’ PCs: for access to shared spaces, on email, on printings, on software problems, for installation of Faculty software.● Giving information and advice concerning PCs or MAC laptops on the following points: configurations recommended by the University, WiFi connection, installation and configuration of the iPrint client, VPN client installation and configuration, installation and update of the antivirus, installation of authorized institutional and School software.● Supervising students: providing technical and educational support, by troubleshooting them on the software required for the courses, and on other software issues.● Informing and assisting students with the IT services available to them.● Editing documentation such as user guides, FAQs, etc.

Geneva, Switzerland

● Greeting clients in different languages (EN. ES & FR).● Check-in and out of guests (issuing keys, keeping record, providing information, giving instructions).● Preparing bills and dealing with payments, exchanging foreign currency.● Monitoring logbook.● Assist with sales via email and phone.

Geneva Area, Switzerland

● Translation of the play "Información para extranjeros" by Griselda Gambaro (ES>FR).● Creation of subtitles.● Audiovisual support for the play.

Geneva Area, Switzerland

● Event management support.● Designing tools to support event communications (posters, invitations, etc).● Support with content management by supervising the input from contributors or writing.small articles for the website, newsletter, monthly blog and social media channels.● Managing and responding to online requests from leads and prospective students.● Digital Communications: taking and editing videos and pictures (testimonials of students & staff, lectures, events).● Reaching out to stakeholders for CRM purposes.● Update CRM with news and internships and inform students about new possibilities.● Administrative support for the Academic Office.

Bogotá D.C., Colombia

Bogotá D.C., Colombia

Master'S Degree, Master In Multilingual Communication Technology

● Project management and quality assurance (developing, carrying out and evaluating multilingual projects). ● Translation technology.

Bachelor'S Degree, Bachelor Of Arts In Modern Language Teaching

● Applied linguistics. ● Teaching methods for Spanish, English, and French as a L2. ● Second language learning. ● Practical training.