María Fernanda Martínez Email & Phone Number

Hackensack, New Jersey, United States

• Maintain and improve the Translation Quality Management System and Compliance Program.
• Support the Quality and Compliance Department with the annual Audit program: Customer Audits, Internal and Process Audits, Registrar Audits, and Supplier Audits.
• Assist in responding to customer requests for information, questionnaires, and RFPs.
• Facilitate compliance tasks in line with HIPAA, HITRUST, GDPR, and 21 CFR Part 11 requirements.
• Run monthly SAM checks (System for Award Management).
• Run monthly OIG checks (Office of Inspector General).

Hackensack, New Jersey, United States

• Oversee the successful completion of projects by ensuring all quality steps are met.
• Delegate assignments to Quality specialists based on the avail of the team.
• Collect, analyze and process feedback from clients to gauge satisfaction and success.
• Assess projects' workflow to assure the quality in the deliverables.
• Create and update technical and administrative material to improve quality practices.
• Provide support and guidance to Quality specialists.

Hackensack, New Jersey, United States

• Schedules resources for proofreading jobs, organizing files, and preparing the vendor POs for PM to be able to send out.
• Implements data changes in MemoQ (TM project level updates) and reports such LQA related actions to Quality department.
• Reviews and harmonizes comments in the PDFs (proofed by several linguists) and creates an issues log sheet for the client.
• Designs QC Checklists.
• Provides feedback to proofreaders and answers their questions about feedback.
• Addresses Spanish linguistic inquiries and reports such LQA related actions to Quality department.

Geneva Area, Switzerland

• Performing simultaneous and consecutive interpreting ES>EN & EN>ES.
• Enabling comprehension by using paraphrasing and simplifying tools between parties.
• Facilitating communication between parties.
• Translating written communications ES>EN & EN>ES.
• Acting as a liason between parties by assisting the leaders and helping them address the concerns of their communities.

Bogota, D.C., Capital District, Colombia

• Oversee product development procedures.
• Ensure that translations meet quality and efficiency standards.
• Management of termbases, TMs, glossaries.
• Supervise translators, revisors and designers and provide guidance.
• Perform statistical analysis of all aspects built into the translation process.
• Gain feedback from clients and help solving any complaint.

Bogota, D.C., Capital District, Colombia

• Terminology Management (SDL MultiTerm).
• Management of Translation Memories (SDL Trados Studio).
• Support with all Machine Translation processes.
• Quality control of all Machine Translation related processes.

Geneva Area, Switzerland

• Web-based marketing in the legal sector.
• Event management and promotion.
• Marketing database management.
• Website content management and administration.
• Social media management and content creation.

Geneva Area, Switzerland

• Data entry of translation and interpretation exams in the database of the University library.
• Monitoring the computer lab.
• Providing computer assistance on students’ PCs: for access to shared spaces, on email, on printings, on software problems, for installation of Faculty software.
• Giving information and advice concerning PCs or MAC laptops on the following points: configurations recommended by the University, WiFi connection, installation and configuration of the iPrint client, VPN client.
• Supervising students: providing technical and educational support, by troubleshooting them on the software required for the courses, and on other software issues.
• Informing and assisting students with the IT services available to them.

Geneva, Switzerland

• Greeting clients in different languages (EN. ES & FR).
• Check-in and out of guests (issuing keys, keeping record, providing information, giving instructions).
• Preparing bills and dealing with payments, exchanging foreign currency.
• Monitoring logbook.
• Assist with sales via email and phone.

Geneva Area, Switzerland

• Translation of the play "Información para extranjeros" by Griselda Gambaro (ES>FR).
• Creation of subtitles.
• Audiovisual support for the play.

Geneva Area, Switzerland

• Event management support.
• Designing tools to support event communications (posters, invitations, etc).
• Support with content management by supervising the input from contributors or writing.small articles for the website, newsletter, monthly blog and social media channels.
• Managing and responding to online requests from leads and prospective students.
• Digital Communications: taking and editing videos and pictures (testimonials of students & staff, lectures, events).
• Reaching out to stakeholders for CRM purposes.

Bogotá D.C., Colombia

Bogotá D.C., Colombia

Master'S Degree, Master In Multilingual Communication Technology

● Project management and quality assurance (developing, carrying out and evaluating multilingual projects). ● Translation technology.

Bachelor'S Degree, Bachelor Of Arts In Modern Language Teaching

● Applied linguistics. ● Teaching methods for Spanish, English, and French as a L2. ● Second language learning. ● Practical training in.