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Maria Martinez is listed as Founder of Customer Experience Consulting Services at Customer Experience Consulting Services, based in Middletown, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Maria Martinez.
Maria Martinez previously worked as Founder and Independent Consultant at Customer Experience Consulting Services and Sr Director Worldwide Consumer Delivery Operations at Microsoft.
BUSINESS OPERATIONS/CUSTOMER SERVICE MANAGEMENTGlobal Business Operations and Customer Experience leader in the Technology, Healthcare and Manufacturing arenas with strengths in delivering Customer Success, Multinational Supplier Management, Customer Care Strategy development and execution, Organizational Transformation and leadership development through a growth mindset.• Broad range of business abilities, including: strategic planning; staff selection/ recruitment/development; training; start-up operations; workflow analysis; process improvement; organizational re-engineering; technology integration; budget and quality management. • Accomplished, Multi-talented Leader. Background combines outstanding preparation (master’s degree, completing Executive MBA) along with more than twenty years of professional achievements with National and International assignments. Innovative; customer-focused; results-oriented.• Exceptional communicator, organizer and motivator. Bilingual; conversational Spanish. Career distinguished by a willingness and ability to embrace and excel at complex projects requiring initiative, imagination and high level problem-solving ability. Uncompromising commitment to quality and continuous improvement (Quality Black Belt trained)
Listed skills include Vendor Management, Change Management, Cross Functional Team Leadership, Program Management, and 26 others.
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New London/Norwich, Connecticut Area
Delivers strategic solutions to Customers in the Technology, Manufacturing, Retail, HealthCare and Public sector arena. Target areas: Customer Success Global Supplier Management Strategy Development and Execution Transformational Leadership Remote Team development via Growth Mindset
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Maria Martinez works for Customer Experience Consulting Services.
Maria Martinez is listed as Founder of Customer Experience Consulting Services at Customer Experience Consulting Services.
Maria Martinez is based in Middletown, Connecticut, United States while working with Customer Experience Consulting Services.
Maria Martinez has worked for Customer Experience Consulting Services, Microsoft, Nokia, Kaiser Permanente, and Hewlett Packard.
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Maria Martinez is listed with skills including Vendor Management, Change Management, Cross Functional Team Leadership, Program Management, Process Improvement, Strategic Planning, Sales, and Start Ups.
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