Maria Mascote Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

De Kalb, Illinois, United States

∙ Handle all cash and deposits, in collaboration with a team of three others, ensuring proper documentation of money∙ Positively interact with guests at point-of-sale transaction building customer loyalty and enhancing guest experience ∙ Utilize creative problem-solving skills to resolve guest complaints

Chicago, Illinois, United States

∙ Collaborated on a team of nine interns to manage summer housing check-ins for over 1,700 residents∙ Facilitated communication between prospective residents and upper management to expedite leasing process∙ Assisted residents with room requests and fielded prospected resident calls and requests ensuring customer satisfaction ∙ Inspected 600+ units prior.

Rockford, Illinois, United States

∙ Collaborated with entire CVB and various community groups to produce Stroll on State, held annually on the Saturday after Thanksgiving as the Rockford region’s kick-off to the holiday season, hosting over 62,000 attendees throughout the day ∙ Selected parade participants, coordinated their placements and arrival time, wrote parade script utilized for.

Rockford, Illinois, United States

∙ Planned pop-up events, fundraisers, and block parties for up to 75 attendees ∙ Attended to the needs of artists and provided logistical support as they worked on murals and sculptures for the Cre8iv Art Initiative ∙ Translated documents from English to Spanish and facilitated Spanish speaking community members’ communication with the RACVB ∙ Organized.

De Kalb, Illinois, United States

∙ Communicated with customers daily by taking phone calls, scheduling appointments, sending payment reminders, and greeting walk-ins∙ Improved paperless system to track customer files in a cloud-based system∙ Translated documents from English to Spanish∙ Facilitated conversations between Spanish speaking clientele and agents to overcome language barriers.