1. Maintain office services• Design and implement office policies• Establish standards and procedures, phone etiquette and skills/ clients or customer relations and skills• Organize office operations and procedures• Events management; Organizing workshops, lecture and seminar for kids and parents• Prepare time and attendance summary report for all office staff• Control and check all office correspondences for accuracy• Review and approve supply requisitions• Liaise with other agencies, organizations and groups• Maintain office equipment• Maintain the company server and website• Facilitates office IT requirements• Handling customer complaints and inquiries• Resolve disputes in the office• Prepare and submit office monthly, quarterly and yearly budgets and expense requirements2. Supervise office staff• Assign and monitor clerical and secretarial functions• Supervise Office staff• Evaluate staff performance• Provide salary review information, as required• Prepare and submit staff resource plan• Define staff development needs and providing/arranging training, as required3. Maintain office records• Design and maintain office filing systems• Ensure filing systems are maintained and up to date• Define procedures for record retention• Ensure protection and security of files and records• Ensure effective transfer o files and records• Transfer and dispose records according to retention schedules and policies

Management/ Administration of all Kuwait office Business operations and activities. This includes, but is not limited to:-Preparing, Monitoring, and updating Financial Reports, Cash sheets & Cash flow-Responsible for all Accounting, Banking, Financing, and Tax related operations in Kuwait office-Does projects planning and assists in Projects Management & re-plan activities-Overhead Analysis and Budget Forecasting-Reporting to Corporate Head office, Regional Offices & other 70+ branch offices-Provides general office Management & Administration tasks-Manages, Supervises & supports all staff in Kuwait Regional office-Responsible for Payroll & monthly salary processing-Supports & assists Middle East-(North) Regional Manager in his Management & Reporting tasks-Responsible of making decisions and proper actions on behalf of ME-North RM whenever & wherever needed and as required-Provides support with respect to the preparation of project documents and budgets.- Coordinates actions related to the administration of office-Prepares, maintains and updates files (electronic and paper) and internal databases.-Supervises and assists with the organization of conferences, workshops, seminars, missions and meetings- Prepares preliminary budget, invitation letters, booking conference/meeting facilities and accommodation for Kuwait office international visitors & project engineers-Keeping all records of expenditures in compliance with organization rules and regulations-Assists in preparing, reviewing, and submitting Technical & Financial proposals for various bids (Government & Private Sectors)-Provides assistance & support services to project Engineers and other staff (local & International)-Provide various IT Support & troubleshooting Services

Providing Network security solutions to high-profile companies & organizations in Kuwait, (Private & Government sectors).. Such as Ministries, Banks, KSE, KU,..etc.

Job Role: Education/Training