• Resolve an average of 100+ HR related cases per week for employees across the US and Canada, ranging from different levels of sensitivity and urgency.• Partner with the Talent team to enhance the onboarding process for new hires and refresh the New Hire Orientation slide deck to reflect the latest information on benefits and perks.• Help drive employee self-service strategy by developing and maintaining a comprehensive library of knowledge articles covering various HR processes, policies, and procedures.• Serve as an analyst bi-weekly, including presenting during new hire orientation, managing ticket allocation, processing leave requests, and handling case escalations.• Collaborate with HRBPs to develop and implement a part-time return-to-work form, enhancing the transition experience for employees returning from leaves.• Conduct weekly sync meetings for new team members, providing a platform for questions and guidance.• Ensure that leave statuses are accurately updated in Workday, such as marking an employee on leave, returning from leave, or extending the leave period.• Serve as the main contact for the baby gift process, handling adjustments and implementing improvements as necessary.

• Coordinated and scheduled phone screens, onsite interviews, and reschedules, managing interviews across different time zones involving candidates, hiring managers, directors, VPs, and panels.• Supported the onboarding process by routing job offers, conducting background checks, and guiding new hires through orientation to ensure a smooth transition.• Managed candidate data within our applicant tracking system including applications, referrals, and feedback.• Ensured all job postings complied with state laws and regulations.

• Managed a high volume of scheduling for phone screens, onsite interviews, reschedules, and debriefs, averaging 80 schedules per week. • Coordinated schedules across various time zones for candidates, hiring managers, and directors.• Juggled and prioritized fast changing schedules, urgent candidates, and separate projects.• Helped with audits to increase interviewer pools and decrease interviewer burnout.• Entered and maintained candidate’s data in our applicant tracking system and spreadsheets as needed.• Processed expenses for candidate travel and equipment reimbursement.• Worked collaboratively with recruiting coordinators, recruiters, talent acquisition managers, and hiring managers to ensure the best interviewing experience possible.

• Supported the Director of Software & Director of Data Platform Digital Surgery along with all department team members.• Coordinated department offsite events, including hotel accommodations, catering, and transportation.• Arranged domestic and international travel logistics.• Managed and submitted monthly expense reports using Concur.• Generated purchase requisitions for departmental needs through SAP.• Facilitated the onboarding process for full-time employees, contractors, and interns.• Maintained candidate and new hire tracking systems using Excel.• Organized phone, video, and in-person interviews for candidates.

• Oversaw the calendar and daily schedule for the Facilities department and assisted with task execution.• Arranged department meetings, booked conference rooms, and organized catering.• Took detailed meeting minutes, tracked action items, and distributed summaries to the team.• Actively contributed as a core member of the employee experience team.• Managed the snack and beverage program across multiple buildings.• Conducted weekly new hire orientations for the Facilities department, including issuing security ID/ access badges, leading tours, and delivering presentations.• Coordinated department and company-wide relocations.

• Scheduled phone, video, and onsite interviews across all sites and various time zones.• Maintained tracking systems for candidates and new hires. • Guided new hires through the onboarding process by sending welcome emails, ordering equipment, and assisting with weekly new hire orientation.