Mariam Hovhannisyan Email & Phone Number

Paris, Fr

Paris, Île-De-France, France

Paris, Île-De-France, France

- Animation du système de management intégré QSE- Traitement des réclamations client logistique- Mise en place de la boucle d'Amélioration Continue- Coordination des demandes clients avec les équipes « Customer Care Center » et« Logistique »- Mise en place et intégration de projets respectant les normes RGPD et ISO- Capturing customer feedback done through surveys regarding their experience of working and interacting with Schneider Electric.-… Show more - Animation du système de management intégré QSE- Traitement des réclamations client logistique- Mise en place de la boucle d'Amélioration Continue- Coordination des demandes clients avec les équipes « Customer Care Center » et« Logistique »- Mise en place et intégration de projets respectant les normes RGPD et ISO- Capturing customer feedback done through surveys regarding their experience of working and interacting with Schneider Electric.- Ensuring that any customers identified as having a negative experience during the measurement process are re-contacted in order to address their concerns. Resolution of any identified outstanding issues.- Quantifying the customer experience in terms of satisfaction and loyalty, analyzing the feedback to identify key drivers of the experience, and defining customer experience improvement priorities.- Directing the actions aimed at improving our customer’s experience. Show less

Serbia

- Planification bilingue du service de répartition- Coordination proactive des affectations de travail sur un territoire géographiquespécifique ou sous la responsabilité du client- Soutenir les activités des ingénieurs clients affectés dans une région ou unterritoire particulier- Organisation, coordination, supervision et optimisation des activités logistiques- Gestion des flux de marchandises et des stocksBilingual Intelligent Dispatch Service… Show more - Planification bilingue du service de répartition- Coordination proactive des affectations de travail sur un territoire géographiquespécifique ou sous la responsabilité du client- Soutenir les activités des ingénieurs clients affectés dans une région ou unterritoire particulier- Organisation, coordination, supervision et optimisation des activités logistiques- Gestion des flux de marchandises et des stocksBilingual Intelligent Dispatch Service Planner; English and French language - Canada FSCProactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility; Support the activities of the Customer Engineers (CEs) assigned to this position within a particular geographic region or territory; Maintaining effective and timely communication with engineers, obtaining regular progress updatesOther responsibilities:• to identify and escalate any situation that will cause contractual agreements not being met to the Team Leader or the Territory Manager; • cooperate with other Service Coordinators, Help Desk, Account Support and other teams in order to provide best customer service possible• to maintain rapport with engineers by communicating and gathering updates for work orders, conveying the messages to team members that could help with providing a piece of equipment or with their special set of skills:• monitor and ensure that meets with other vendors are held; Show less

Bordeaux Area, France

- Interprète judiciaire multilingue - Anglais, Français, Serbo-Croate, Russe etArménien- Interprétation d'échanges internationaux et /ou traduction de textes- Traductions simultanées ou consécutives d’échanges entre Français et étrangersMultilingual Court Interpreter | English, French, Serbo-Croatian, Russian and Armenian language |Responsabilities:• to accurately and idiomatically turn the message from the source language into the receptor language… Show more - Interprète judiciaire multilingue - Anglais, Français, Serbo-Croate, Russe etArménien- Interprétation d'échanges internationaux et /ou traduction de textes- Traductions simultanées ou consécutives d’échanges entre Français et étrangersMultilingual Court Interpreter | English, French, Serbo-Croatian, Russian and Armenian language |Responsabilities:• to accurately and idiomatically turn the message from the source language into the receptor language without any additions, omissions or other misleading factors that alter the intended meaning of the message from the speaker.• to adept at simultaneous interpretation, which is the most frequent form of interpretation used in the courtroom, and in consecutive interpretation and sight translation.• to communicate orally including appropriate delivery and poise.• to demonstrate high professional standards for courtroom demeanor and professional conduct. Show less

Bachelor'S Degree, Political Science And Government

High School, French Language And Literature