Mariam J. Email & Phone Number

• Within 2 months of start, centralized 90+ projects reporting enabling for time-saving reporting and effectively providing awareness to increase knowledge on goal connectivity
• Initiated best practices for Change Management through Customer Journey mapping now referred by department regularly
• Increased online adoption targeting Pay per hour customers from 25% to 80%, as part of Digital Transformation portfolio in one quarter-Finalists for Leadership Awards

• Produced and executed project strategy plans and process management as a communications lead role while integrating change management activities
• Established enterprise-wide communication council to achieve a centralized strategic approach for communication and training projects
• Developed robust infrastructure process for quarterly reporting and monthly dashboards - Accomplished saving at least 2 days of presentation prep to less than half a day
• Provided project management best practices for Governance pillar

• Project lead for the development of a common intranet for 4 Poland facilities -Recipient of 2018 UTC ITC Award for EMEA region in Innovation category
• Championed intranet updates (Using Bootstrap) and identified opportunities for continuous improvement
• Initiated infrastructure process for adequate reporting to senior management
• Created workflow system benefits in minimizing turnaround time on approvals and revisions and increased content quality for Communication projects

Bachelor Of Commerce (B.Com.), Marketing And Finance

Activities and Societies: - CIADI: Concordia Institute of Aerospace Design & Innovation - VP, Communications and Events - student.

Professional Development - Certificate, Project Management