Mariam Majid Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington

Greater New York City Area

• Digital Product Manager, Credit Card Payments
• Experienced in agile and waterfall life-cycle methodology
• Managed a scrum team and drove the product backlog
• Designed the Collections Online Payment Assistance program, allowing delinquent customers to enroll in payment plans online through browser or mobile experience, forecasting a revenue growth of $11.5MM over the next 5.
• Launched an A/B test of a new website overlay that explains the concept of residual/trailing interest to credit card customers estimating a 50% reduction in inbound calls and improving customer satisfaction rates

Long Island City, New York

• Debit Card Product Manager
• Led the Priority Debit Card Mass Reissuance project under the waterfall model resulting in issuance of ~500,000 debit cards with a cost reduction of over 50%
• Designed a Friendly User Test(FUT) that discovered potential glitches with the product prior to launch, resulting in a seamless customer experience and minimal complaints
• Quantified revenue and channel engagement growth for multiple retail segments on a MoM basis

Skillman, New Jersey

• Brand Manager
• Analyzed market research to achieve revenue growth of at least 50% through expansion of Johnson’s Baby with insights derived from Latin America, and achieved stakeholder alignment
• Delivered a marketing launch strategy and implementation, which included target audience, channel strategy and distribution, resulting in an estimate of $8.5MM of incremental sales

Pakistan

• Developed a communication outreach strategy for the new university, targeting over a 100 schools and 5000 stakeholders including high school principals, parents, counselors and students
• Established strategic partnerships with leading school heads resulting in 2000 new applications

• Evaluated financial data of over 250 corporate clients and 39 branches to identify sales opportunities that generated an increase of over $9.6MM in revenue
• Exceeded sales goals by 50%, acquiring over 90 business clients in one year through active selling of cash management solutions, resulting in increased deposit volumes

Master Of Business Administration (Mba), Marketing/ General Management

Activities and Societies: President of the South Asian Business Club Vice President of Women's Management Council Career Work Group Leader.

Bachelor Of Science (Bsc), Economics