Mariam Eladl, Mba Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

• Point of contact between the company and billers, operators, and/or customers.•Acquiring new billers; preparing offers, contracts, and creating their services.•Building and maintaining strong, long-lasting customer relationships•Ensure the timely and successful launching of different e-payment and e-collection services, according to customer needs and objectives•Creating, submitting and following up the implementation of Technical requests with the technical department.•Performing internal and external UATs.•Communicate work progress of monthly/quarterly clearly to management.•Track accounts progress, and reporting it back to customers•Identify and grow opportunities within the business and collaborating with different teams to ensure the growth of the business in general, and accounts in specific.•Monitoring and handling international accounts•Assist different customers’ with their requests; financially, technically, reporting, and contract-related issues.

Egypt

•Handling the Operators’ accounts; Zain KSA and Zain Bahrain, in terms of their requests, traffic reports, and financial reports and settlements.•Forecasts and analyzing content and traffic on monthly basis, or upon request.•Monitoring and updating web operators’ portal.

•Managing the following account: Al-rahma channel, Ceema Channel, AlAhly channel, Diwan el Arab Channel, Rotana Channel and P&G account.•Following up and analyzing daily and monthly traffic for each account•Developing interactive spots suitable for each account, as per their requests, in addition to occasionally voice recording the ads•Building and developing the IVR lines•Creating and following up new competitions, their results and winners.•Handling and updating targets, and monthly traffics of all accounts.

To provide receptionist and secretarial support including being responsible for all communication and logistical activities needed in the reception area.Establish, maintain and regularly update the filing system.Type English and Arabic documents as necessary.Coordinating interview appointments with candidates and interviewers.Translate documents from Arabic to English and vice-versa.Data-entry for applicants when required.Responsible for the management and coordination of all activities related to the office communication and reception area.Maintain and update telephone & address lists/index of SMGU internal & external contacts according to CARE's universal filing systems.Organize and maintain office staff attendance and leaves.Responsible for the management and coordination of all activities related to Travel of Staff.Organize and maintain booking for Cairo Office Conference rooms and equipment.

Processing undergraduate applicants, evaluate credentials and communicate with applicants regarding their application to the AUC.Assisting the admission team in sustaining a smooth office operation through the provision of received credentials and thus enhance accurate admission process.Corresponds with prospective students, applicants, members of University community, and others seeking information on academic and non-academic programs and student activities as required.Completes and maintains all required paperwork and data entry in an accurate and timely manner.Answers all phone and walk - in inquiries.Facilitating the admission process for new Egyptians and foreign students.

Assistant to T.V program's DirectorCoordinating activities between the casting team and the directing team.Responsible of validating the text and pictures that are being displayed during the show.Responsible of the outside reports of a particular segment of the show. Show Name: Shababik, an on-air show that discusses issues from the youth perspective.

Training as assistant to the director in the Specialized Nile Channels

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Mass Communication

I.G.C.S.E, B