Maria Monica Opague - Gonzales

Maria Monica Opague - Gonzales Email and Phone Number

Intermediate Middleware Analyst and Webmethods Developer and Support @ eBase Solutions
Valenzuela, NCR, PH
Maria Monica Opague - Gonzales's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Maria Monica Opague - Gonzales

Electronic Data Interchange (EDI)WebMethods Support - Cloud & PremiseUnixSystem Integration - GXSApplication Integration (GXS Mapping, Quality Assurance, Analysis, GXS Enterprise) Files handled (X12, SAP Idoc, Flat File, XML, Manual File Transfer, WS_FTP 12.3, Connectivity (FTP, sFTP, HTTP/s)Starting to learn Webmethods.io B2B & Integration

Maria Monica Opague - Gonzales's Current Company Details
eBase Solutions

Ebase Solutions

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Intermediate Middleware Analyst and Webmethods Developer and Support
Valenzuela, NCR, PH
Employees:
26
Maria Monica Opague - Gonzales Work Experience Details
  • Ebase Solutions
    Intermediate Middleware Analyst And Webmethods Developer And Support
    Ebase Solutions
    Valenzuela, Ncr, Ph
  • Ebase Solutions
    Intermediate Middleware Analyst / Webmethods Developer & Support
    Ebase Solutions Jul 2019 - Present
    Doing Analysis, Map Development and Technical Support using GXS AI & Webmethods.io B2B/ Integrations
  • Encora Inc.
    Application Support Specialist - Dhl Supply Chain
    Encora Inc. Feb 2018 - Jun 2019
    Makati, Philippines
  • Dhl It Services
    Application Support Specialist - Dhl Express
    Dhl It Services Jan 2016 - Dec 2017
    Cyberjaya, Selangor, Malaysia
  • Optum
    Technical Support Analyst
    Optum Aug 2014 - Dec 2015
    Up Technohub, Quezon City
  • Gxs
    Intermediate Systems Integrator
    Gxs Jul 2010 - Aug 2014
    Philippines
    July 2010 – Present OpenTexT 36F Tower 2 RCBC Plaza Ayala Avenue corner Buendia Makati City 1299 Position: Intermediate Systems Integrator / Analyst Provides 3rd level support to Managed Services and Trading Partner integration issues across Americas region. Setup Trading Partners using GXS Trade Guide 5.0 / 5.2, GXS Enterprise System 7.5, and Document Cycle Tracking System (DCTS).Deploy maps (Base, Clone, and Change Request maps) in both PreProd and Production environments using Putty (Unix).Setup connectivity using the following protocols like FTP, AS2, VAN, HTTPs/HTTP and SFTP on the Managed Services side.Provides a report to the OpenText client via phone call (weekly meetings) with regard to the request completed or any clarification needed.Able to handle different types of document formats; ANSI X12 (850, 856, 810, 820, 204, 997), XML (Webmethod) and Flat FormatsModify expect/shell scripts as requested.Communicates with different teams internally to be able to complete the request raised by the Client.Performs end-to-end connectivity and map testing to ensure the setup is working properly before delivery (Quality Assurance).Assists production - related issues on Trading Partner setups.Involves in the implementation of Enterprise level application configurations through the use of Change Management protocols.Mentor and train associate level Technical Support Specialists.
  • Gxs
    Level 1 - Technical Support Engineer
    Gxs Jan 2008 - Jul 2010
    January 14, 2008 – July 13, 2010 GXS Philippines Inc. 36F Tower 2 RCBC Plaza Ayala Avenue corner Buendia Makati City 1299 Position: Level 1 – Technical Support EngineerProvides 1st level - Technical support to GXS customers via phone and/or electronic format for various GXS products and services. Diagnose and solve customer reported problems ranging from simple to complex issues on functionality, usage and troubleshooting of GXS products within the established guidelines. Delivers technical solutions to the customer within the set goals for Response Times, Resolution Times, Customer Satisfaction and First Contact Resolution etc. Monitors e-commerce applications - GXS Enterprise System and Application Integrator, communication protocols - AS2, FTP, HTTP/HTTPs, and system alerts.Participate on incident and problem escalations; communicate with clients and internal GXS team members to gather information and provide status updates about incidents and problems.

Maria Monica Opague - Gonzales Education Details

  • Feu - East Asia College
    Feu - East Asia College
    Information Management
  • F. G. Calderon Integrated School
    F. G. Calderon Integrated School
    High School Diploma

Frequently Asked Questions about Maria Monica Opague - Gonzales

What company does Maria Monica Opague - Gonzales work for?

Maria Monica Opague - Gonzales works for Ebase Solutions

What is Maria Monica Opague - Gonzales's role at the current company?

Maria Monica Opague - Gonzales's current role is Intermediate Middleware Analyst and Webmethods Developer and Support.

What schools did Maria Monica Opague - Gonzales attend?

Maria Monica Opague - Gonzales attended Feu - East Asia College, F. G. Calderon Integrated School.

Who are Maria Monica Opague - Gonzales's colleagues?

Maria Monica Opague - Gonzales's colleagues are Shiv Atawala, Prani Dijo, Kayla Pelly, Edson Ibay, Irissa Moser, Joey Dayata, Raviteja Nadendla.

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