Monica Obra Email & Phone Number

Makati, NCR, PH

New York, United States

Boston, Massachusetts, United States

• Experienced candidate sourcer and market research developer
• Identify key talent for open roles in: Compliance, Legal, Client Service and Management, Alternatives
• Privates, Product Reporting, Business Analysis, Finance, HR, Administration, Portfolio Implementation and Administration, and Regulatory Services
• Engage identified talent with targeted outreach to initiate talent acquisition process

National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Muntinlupa City, National Capital Region, Philippines

* Reviewed massive amounts of texts, images, audio, and videos to determine whether it conforms to the platform's policies and guidelines. * Reported accounts with owners that are below the minimum age requirement.* Ensured safety and functionality of the platform.

National Capital Region, Philippines

• Answered customer inquiries ranging from their service, bill, account status, payment history, order status, etc.
• Provided basic support and troubleshooting with mobile device issues
• Processed phone bill payments from customers calling in.
• Assisted customers calling in to set up payment arrangements for their phone bills.
• Checked for customers’ upgrade eligibility and/or additional line eligibility.
• Up-selling wireless devices and other products.