As an achiever and transformational leader with proven success across two-decades in telecommunications, I have an extensive background in building and leading teams in retail sales, marketing strategy and planning, change management and operations. Known for a multidisciplinary approach to innovation, collaboration, and complex decision making, I thrive when solving problems and coordinating chaos. I never back down from a challenge and enjoy shaking up the status quo.As Director of Retail Sales and Operations at UScellular, my multi-channel retail teams, in Iowa and Nebraska, execute a sales, marketing and distribution strategy that exceeds subscriber growth and revenue targets. My teams have strong community relationships, a superior in-store wireless experience, and bring to life UScellular's mission of connecting people to what matters most.I lead with heart. Passionate about diversity, equity, and inclusion, strive to inspire purpose in those around me, and find joy when mentoring and developing others. During my downtime, I co-own and operate an agave farm in my father’s hometown of Degollado, Jalisco, Mexico. (My opinions are my own)
Listed skills include Management, Customer Service, Microsoft Office, Project Management, and 6 others.