Mariam Q. Email & Phone Number

Amsterdam, Netherlands, Nl

As an experienced Product Designer at Booking.com, I am currently leading the design efforts for the Flights vertical on Apps, focusing on the Discovery and re-engagement of our customers. I previously worked on the the Insurance apps vertical. My work involves collaborating with multiple teams and stakeholders, including the entire Flights team, Postbooking team in Shanghai, App funnel, wishlist teams, and Product teams in Manchester, to ensure a seamless experience for our users. While my focus is primarily on the apps experience for flights entry points, discovery, engagement and management, I work closely with the rest of the team to deliver an end-to-end connected trip experience that meets the needs of our users. Our top experiments so far have been provding a recent search mechanism, genius for flights, and price alerts for Flights, while implementing exciting updates. During my time with insurance - Having started the insurance product from scratch, I am proud to say that we have already sold thousands of policies. It is a great feeling to know that my work is helping people feel more secure while they travel, and I am excited to continue building on this success with Booking.com.

Warszawa, Mazowieckie, Pl

As a UX Designer at Docplanner, I worked on the patient and doctor experience in the mobile and web apps, as well as SaaS products. My focus was primarily on designing the experience for doctor-patient and doctor-office staff interactions. I am proud to have contributed to this healthcare unicorn startup, which is now used in numerous countries across the globe, from Brazil to Italy to Mexico and beyond.During my time at Docplanner, I utilized a variety of tools to create high fidelity prototypes, including UI kits, design systems, and guidelines on Figma. I also wrote UX copy and copy for the general site and app, including Appcues. In addition, I used Braze and CleverTap for customer engagement, push notifications in the app, and Google Optimize for A/B testing. I incorporated Maze for user testing, including creating A/B tests and user tasks, and utilized GetSiteControl and Typeform for surveys and research. Finally, I designed chat features using SendBird for in-app chat and messaging services. I was able to get the app to 1 million MAU.

As a freelance product designer and UX writer, I created intuitive user flows and engaging product descriptions for various clients. I brought clarity and organization to complex information architectures, ensuring seamless navigation for users. By conducting thorough research, I provided insights and recommendations for improving user experience. I collaborated closely with development teams to ensure seamless integration of design and content. As a native english speaker, and through my expertise in UX content and writing, I crafted compelling copy that resonated with users and effectively communicated brand messaging. Overall, I delivered UX design solutions and content that elevated their products.

Hospitalet De Llobregat, Barcelona, Es

As a UX consultant, I had the pleasure of spending a almost a year crafting the user experience of a digital platform for PUIG, which included their perfume experience both digitally and in physical store locations. Working on a team of three, we created a design that utilized airparfum technology, physical space, lighting, and a digital interface to allow users to test perfumes without touching anything, making it a COVID-compliant solution. We also even created marketing assets such as the commercial for the product. My role was to design the user experience, including the menu of options of odor profiles such as vanilla, citrus, and musk. The end result was a seamless, user-friendly experience that elevated the traditional perfume testing process and provided a unique and engaging way for customers to interact with the brand.

Richmond, Virginia, Us

As a UI consultant for CapTech Ventures, I had the opportunity to work with a range of high-profile clients including Wells Fargo and Premier Inc. My work primarily focused on creating exceptional user experiences across a variety of digital and physical platforms. From crafting SaaS products to designing digital interfaces for physical spaces, my role was to ensure that each client's users had the best possible experience. With a keen eye for detail and a deep understanding of user behavior, I helped create intuitive interfaces that delighted users and exceeded business objectives.

Charlotte, Nc, Us

As a UI developer at Bank of America, I had the opportunity to showcase my skills in both UX and UI development. Working on the Sparta team, I was responsible for creating applications for internal front-end developers and partner companies. My work included full-stack NodeJS code, as well as the design and development of an internal stack overflow-like form, which streamlined the workflow for internal teams. My passion for creating intuitive user experiences and my technical expertise in NodeJS allowed me to contribute to the team's success and deliver exceptional results.

Orlando, Fl, Us

As a UI/UX Designer and Developer at FanHero, I had the privilege to work on an exciting B2C and B2B mobile application. With expertise in Sketch and Invision, I created stunning UI designs that were later deployed on the mobile app. Additionally, I created mobile-responsive pages and designs for admin and client-side applications using cutting-edge technologies such as HTML5, CSS/Sass, JavaScript, Angular, React, and Nunjucks. As part of my role, I led the application deployment process on Facebook Developer, Apple Developer (iTunes), and the Google Play Store, leveraging Countly and Segment for analytics and push notifications. It was an enriching experience to bring a customer-focused mobile application to market and witness its success through data-driven insights.

Lahore, Punjab, Pk

During my internship, I had the opportunity to restructure and redesign current websites for better appearance, mobile and tablet compatibility, and adherence to company culture and standards. My responsibilities included wireframing, designing, and developing 4+ page templates affecting 5,000+ pages of the Heels.com website to ensure they were up to present day web standards, were responsive, and user-friendly. I advised the IT and Marketing team that the Heels.com title tag and meta description on the homepage were too long, giving the site a ranking disadvantage when compared to its competitors.I worked closely with FTP (Filezilla), pushing the newly developed pages first to beta then to live site once all bugs were fixed. I also automated the process of displaying designer-related shoes on the page by using PHP and SQL to pull the most recently added shoes from the database rather than the previous method of hardcoding the shoes. In addition, I used HTML5, CSS, Sass, Bootstrap frameworks, and occasionally used JavaScript and PHP. Overall, this internship provided me with valuable hands-on experience in web development and design, and helped me develop a strong skill set that I continue to use in my career.

Us

Experience and education in the following:- CSS preprocessors: SASS, Bootstrap, Foundation- JavaScript libraries: jQuery, Lodash, Underscore- DOM manipulation and AJAX integration- JavaScript testing & compatibility with Jasmine.-Client-side JavaScript frameworks: Angular, React- Front-end tools: Gulp

- Agency providing websites, branding, web design, SEO, teamwork consulting, and advertising.

Charlotte, Nc, Us

Education consisted of the following;:-Fundamental JavaScript language syntax and features-Browser programming using the DOM and jQuery-API, AJAX, and data integeration-Project organization and build systems with tools like Gulp, npm, Babel and Webpack-HTML5, Sass, JavaScript with ES6

Greensboro, Nc, Us

As a paralegal, I was responsible for reviewing and creating attorneys' Plan of Action. I followed up on all TPD/TTD checks and assisted clients in completing Forms 25T and 25P for reimbursement of medical and travel expenses. Additionally, I drafted interrogatories and revised them based on attorney feedback, as well as responded to interrogatories and provided timely responses to 607 608 requests. I set up recorded statements, filed Form 22 Wage requests, and prepared for mediation by creating mediation summaries, calculating settlement expenses, and verifying wages. With the ability to manage up to 50 cases at once, I closed cases by filing settlements and necessary documents, while also handling the schedules of four different attorneys.

Greensboro, Nc, Us

Philadelphia, Pa, Us

- Utilizing all customer care resources to positively interact with clients and build relationships. - Determine the customer’s needs and offer suggestions and alternatives. - Assist in maintaining store merchandising and operational standards.

• Responsible for meeting current sales metrics, for adhering to all sales processes and procedures as established by corporate • Executed promotions and met or exceeded sales goals • Responsible for handling customer service issues • Monitored store merchandise to maintain optimum inventory levels, store standards and appearance • Responsible for providing data as requested by SM/DM and completing weekly reports as required

- Negotiated bill rates and contracts- Screened potential candidates, presented job opportunities to qualified candidates and negotiated compensation terms- Presented at national conference on behalf of company- Outreach to potential clients- Assisted in billing and payroll, customer service- Marketing and traveled to marketing events- Assisted in recruitment of healthcare staff that included psychiatrists, nurses, psychologists, physical therapists, occupational therapists, and speech pathologists

Master'S Degree, Ux Design

Bachelor Of Science (Bs), Psychology

Bachelor Of Science (Bs), Political Science

Computer Software Engineering

Bachelor Of Science - Bs, Psychology