A proactive Software Developer/Technical Support Specialist with over eight years of experience in Software development, analysis, and design with Ericsson. Experienced in communicating with internal and external stakeholders to identify and document comprehensive business and technical requirements. Focused on customer satisfaction and professional interaction with international clients• Provided advices for improving solutions and business process• Commended for creativity in exploring possible solutions and adapting to changes• Acknowledged for respecting deadlines and budget requirements• Successfully delivered Vodafone UK Voicemail Evolution in Ericsson Montreal, developed and supported the project remotely after delivery
Listed skills include Ericsson Certified Experienced Solution Integrator, Ericsson Charging System, Mio 2.0.2/Moip Ivr, Integrating It Best Practices With Industry Expertise, and 7 others.