Troubleshooting Senior Specialist
Current- Settle the issues between the departments of the company associated with all kind of customers.
- Ensure that call center specialists' tasks are on schedule and resolved accordingly.
- Handled customer complaints with empathy and composure.
- Consistently met my short and long-term targets.
- Double-checking the paperwork for refunds of the customers.
- Resolving public complains linked with the company.