- Managing outbound operations for Volvo LDC and LIght LDC projects- Building and coordinating a team of 10-15 people who deliver high quality services to our customer Volvo- Following up KPI results accordingly with our customer expectations- Cost control- Customer care- Reporting and feedback- Continuous improvements projects

I started to work for Logent AS in august 2013 as a warehouse worker at DSV Kløfta. After a year I was promoted as Team leader and received the opportunity to start a new project with Volvo and DHL . My assignment was to lead the outbound team efficiently and productively and in accordance with procedures, guidelines and Client`s requirements.Among my duties :- Coordinate customers orders status, prioritizing ,closing and reporting - Coordinate picking and packaging activity, efficiency, procedures- Quality control- Team building- Collaborate closely with Inbound project team and Operations Manager- Daily, weekly, monthly reporting, preparing support material for invoicing

My duties: - to control in cooperation with the board and PM NIN finances- to establish, analyze and make financial routines as efficient as possible - to provide financial reporting upon request and on approval of the board / PM to the authorities , other organization, NIN coordinators - to follow legal requests in respect of financial flow - to assist, if needed, in contacts with Authorities, vendors etc

- Project management in different payment solutions - MasterCard/VISA campaign support- Implementing new technologies ( Contact less payments solutions; POS)- implementing the group's technical and comercial policy- colaborating with the group's sales force- monitoring sales/customers suport/technical suport/customors feedback - reporting to the group's managemant

- retail and commercial banking operation- seling banking products and services- costumer loyality - responsabilities within administrating the agency of Poiana Brasov