Marian B. Email & Phone Number

include:Providing first level contact and convey resolutions to customer issuesProperly escalating unresolved queries to the next level of supportTracking, routing and redirecting problems to correct resources

Aylesbury

I currently work within a dynamic team,working flexibility to ensure continuously cover and support is provided to the operational teams.My responsibilities are maintaining diaries including electronic systems. Dealing with and tracking incoming correspondence emails,and telephone calls. Arranging and attending meetings,taking minutes and distributing.

Oxfordshire

I am Internally based in Sales and Marketing working to support the Sales Managers on a daily basis. My main role is on the telephone calling UK and Worldwide customers and potentials. ACT is a CRM i use everyday constantly updating information and logging calls, alarms scheduled calls and also using the Automation Marketing application which i use to send.

Aylesbury

Based in the Secondary Admissions Team,supporting the Admissions officers. My day to day duties were answering web chats from parents/carers,answering their questions and offering advice. I was responsible for scanning,copying,filling and sending out important documents and e-mails. I am proficient in the use of Outlook,Excel,Word and CRM One. CRM One.

Bicester

Working in a busy sales team,selling an extensive range of educational furniture to schools. Preparing quotes,sending out literature,contacting existing customers and also cold calls to potential customers. Updating the database,using CRM,Outlook,Excel,Word,Sap and Spirit. Liaising with the warehouse and accounts. In addition undertake customer service.

Thame

In my role at ALR i was responsible for arranging quotations for our product (Printed Circuit Boards),making courtesy calls,updating the system on a daily basis. Sending out e-mails to current or potential supplier,using Microsoft Word,Excel and ACT.

Thame

I was contacting Businesses or private individuals by telephone describing our products and services,or shows we may be attending. This was to give them the information and with a view of potential customers making a purchase for a product or service. I would explain what products and services we offered and answer any questions,also working along said the.

Monks Risborough

Contacting leads within schools to contact parents who may be interested in purchasing the Maths and English tutorial programmes for parents of children from reception age to GCSE level. Assessing Customer needs through questionnaire enquires to enable myself to then arrange appropriate appointments for our sales team to promote and sell the products..

Nvq Level2 & 3, Customer Services & Buisness Admin

Nvq Level 2 & 3 obtained

Nvq Level 2 Hairdressing, Nvq Level 2

Fully qualified and trained in Hairdressing .