● Business coordinator for direct sales Department ,● Prepare reports, correspondence, and presentation as requested.● Maintain good archiving system to keep old and new files easy to retrieve.● Arrange any required meeting ensuring that meetings are organized and all attendees are notified in addition.● Setup and coordinate meetings and appointments.● Handle all office administrative issue for Head of direct sales & our premises ( Travel and expenses claims, medical claims , maintenance…..etc) , including (supplies, regular Audit checks on Cairo and Alex premises ( Health& Safety, Checklist by all premises),● Perform general office tasks like photocopying, faxing, mailing and filing● Provide administrative and secretarial assistance to organizational units and department heads as required.● Own and manage customer queries and complaints by taking ownership and resolving in a timely manner ( with complaint unit) ,● Request and distribution of stock and stationary for all premises● Make attendance sheets of (cards, PIL products) Team and collect them at end of each month.