Mariana Santos Email and Phone Number
With a degree in Public Relations from Faculdade Cásper Líbero, I am a Senior Client Solutions Manager at LinkedIn, working with clients in the Tech, HR Tech, Telecom, and Professional Services industries. With over 7 years of experience in sales and 5 years in B2B advertising, I am dedicated to enhancing clients' digital presence through strong relationship-building and strategic solutions that drive their campaign success on LinkedIn.
- Website:
- linkedin.com
- Employees:
- 23970
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Senior Client Solutions Manager | Contas Enterprise E Mid-MarketLinkedinSão Paulo, Sp, Br -
Senior Client Solutions ManagerLinkedin Mar 2024 - PresentSão Paulo, São Paulo, BrasilAs a Senior Client Solutions Manager for the Tech, HR Tech, and Telecom verticals within LinkedIn's 'Growth' structure, I build trusted relationships by delivering a best-in-class customer experience, proactively identifying challenges, and providing tailored solutions. I partner with cross-functional teams, including Insights, Marketing, and Media Operations, to drive successful campaign activations and achieve client objectives.As a consultative seller, I focus on renewing and growing… Show more As a Senior Client Solutions Manager for the Tech, HR Tech, and Telecom verticals within LinkedIn's 'Growth' structure, I build trusted relationships by delivering a best-in-class customer experience, proactively identifying challenges, and providing tailored solutions. I partner with cross-functional teams, including Insights, Marketing, and Media Operations, to drive successful campaign activations and achieve client objectives.As a consultative seller, I focus on renewing and growing client investments. I proactively analyze and optimize advertising campaigns, offering strategic recommendations to ensure client goals are met. I take ownership of all aspects of media campaigns, from targeting and implementation to creative quality, performance optimization, and demonstrating ROI through data-driven insights.Using market insights and analysis, I design customized account plans that align with revenue goals. I support client communication and education through comprehensive onboarding experiences and provide customized on demand platform training to meet specific needs. Additionally, I drive new product adoption and technology integration to enhance client success and operational efficiency.I also collaborate closely with product teams to improve service offerings and campaign management tools, ensuring that client needs are met and that campaigns consistently perform at the highest level. Show less -
Client Solutions ManagerLinkedin Mar 2021 - Mar 2024São Paulo, BrasilAs a Client Solutions Manager in the Tech, HR Tech, Telecom, and Professional Services verticals within LinkedIn's 'Growth' structure, I focus on building strong client relationships, delivering exceptional customer experiences, and proactively addressing challenges.I work closely with global sales support teams (insights, creative, PMMs) to ensure seamless campaign execution and alignment with client KPIs. By conducting daily performance analyses, I provide strategic recommendations… Show more As a Client Solutions Manager in the Tech, HR Tech, Telecom, and Professional Services verticals within LinkedIn's 'Growth' structure, I focus on building strong client relationships, delivering exceptional customer experiences, and proactively addressing challenges.I work closely with global sales support teams (insights, creative, PMMs) to ensure seamless campaign execution and alignment with client KPIs. By conducting daily performance analyses, I provide strategic recommendations and demonstrate ROI through data-driven insights and optimizations.In collaboration with Account Executives, I develop tailored campaign strategies, identify upsell opportunities, and manage the execution of annual agreements. I also support marketing professionals in lead generation, performance measurement, and brand strategy. Additionally, I deliver training on Best Practices for Product, Content, and Campaign Management to clients and agencies. Show less -
Client Onboarding Intern - Marketing SolutionsLinkedin Sep 2019 - Mar 2021São Paulo E Região, BrasilI was responsible for the creation and implementation of the LinkedIn EDUK project, aimed at educating clients in Brazil and Latin America about LinkedIn's advertising solutions. I conducted '1 to many' webinars for clients with smaller investments and provided personalized support in '1:1' sessions for large accounts with corporate service, helping them manage their campaigns in LinkedIn's Campaign Manager. The project aimed to empower clients to optimize their campaign performance, improving… Show more I was responsible for the creation and implementation of the LinkedIn EDUK project, aimed at educating clients in Brazil and Latin America about LinkedIn's advertising solutions. I conducted '1 to many' webinars for clients with smaller investments and provided personalized support in '1:1' sessions for large accounts with corporate service, helping them manage their campaigns in LinkedIn's Campaign Manager. The project aimed to empower clients to optimize their campaign performance, improving the results of their digital marketing strategies, and enhancing education about LinkedIn's Marketing Solutions in Brazil and Latin America. Show less -
Intern - Supplier RelationsLeaseplan Jul 2018 - Sep 2019São Paulo, BrasilI worked as a Supplier Relations Intern at LeasePlan, responsible for contacting repair shops and insurance companies specializing in fleet maintenance across various regions of Brazil. My activities included prospecting and engaging with suppliers to ensure proper vehicle maintenance, registering new suppliers in the system when needed, and supporting the invoice payment process. This experience allowed me to develop skills in negotiation, supplier management, and administrative control… Show more I worked as a Supplier Relations Intern at LeasePlan, responsible for contacting repair shops and insurance companies specializing in fleet maintenance across various regions of Brazil. My activities included prospecting and engaging with suppliers to ensure proper vehicle maintenance, registering new suppliers in the system when needed, and supporting the invoice payment process. This experience allowed me to develop skills in negotiation, supplier management, and administrative control, contributing to the optimization of the fleet maintenance process. Show less -
Sales Intern - SwiftJbs Jan 2017 - Dec 2017São Paulo, São PauloI worked as a Sales Intern at Swift stores, performing both customer service responsabilities and supporting store management activities. My responsibilities included product sales, assisting customers with their purchases, organizing stock and shelves, and helping the store manager with administrative tasks, inventory control, and sales goal planning. This experience allowed me to develop skills in customer service and retail operations. -
Intern Corporate Sales - B2BFlora Cosméticos E Limpeza Jan 2016 - Jan 2017São Paulo, São PauloI worked as a Corporate Sales Intern at Flora Cosméticos, responsible for mediating B2B sales of cleaning and personal care products. My focus was on serving small and medium-sized markets and supermarkets in the São Paulo metropolitan area, ensuring the prospecting of new clients, maintaining commercial relationships, and increasing the brand's product presence in these establishments.
Mariana Santos Education Details
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Relações Públicas -
Instituto Germinare - Escola De NegociosVocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program
Frequently Asked Questions about Mariana Santos
What company does Mariana Santos work for?
Mariana Santos works for Linkedin
What is Mariana Santos's role at the current company?
Mariana Santos's current role is Senior Client Solutions Manager | Contas Enterprise e Mid-Market.
What schools did Mariana Santos attend?
Mariana Santos attended Faculdade Cásper Líbero, Instituto Germinare - Escola De Negocios.
Who are Mariana Santos's colleagues?
Mariana Santos's colleagues are Muhammad Ahmed, Muhammad Ishfaq, User1032714 Test032714, Johnthdxa1113-050705 Doe, 李知恩, Arzu Topal, Antonio-13hcjhtt Doe.
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Mariana Santos
São Paulo, Sp -
Mariana Santos
São Paulo, Brazil -
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Mariana Santos
São Paulo, Sp
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