In my capacity as the Office Manager at Ong Insurance Services, I am dedicated to fostering the professional development of our team members and facilitating the achievement of their objectives. My responsibilities encompass the implementation of office protocols, facilitating transparent communication with the company's ownership regarding organizational performance and staff matters. Additionally, I actively engage in the daily operational tasks and meticulously coordinate our strategic… Show more In my capacity as the Office Manager at Ong Insurance Services, I am dedicated to fostering the professional development of our team members and facilitating the achievement of their objectives. My responsibilities encompass the implementation of office protocols, facilitating transparent communication with the company's ownership regarding organizational performance and staff matters. Additionally, I actively engage in the daily operational tasks and meticulously coordinate our strategic initiatives aimed at enhancing our portfolio of clientele. Show less

My professional journey in the insurance sector commenced with American Family Insurance. I initially assumed the role of Receptionist and subsequently made the deliberate choice to obtain my insurance license, transitioning into the position of Customer Service Representative. During my tenure as a Receptionist, my responsibilities included the meticulous screening of incoming calls and walk-in inquiries. Additionally, I was tasked with endorsing policies and facilitating any prescribed… Show more My professional journey in the insurance sector commenced with American Family Insurance. I initially assumed the role of Receptionist and subsequently made the deliberate choice to obtain my insurance license, transitioning into the position of Customer Service Representative. During my tenure as a Receptionist, my responsibilities included the meticulous screening of incoming calls and walk-in inquiries. Additionally, I was tasked with endorsing policies and facilitating any prescribed changes under the direction of the manager. Following the attainment of my insurance agent's license, I gained the capacity to conduct comprehensive policy reviews with policyholders, enabling me to identify and recommend potential coverage enhancements to address any coverage gaps. Show less

I commenced my tenure at the company during their seasonal recruitment phase, and subsequently, following the conclusion of the holiday season, I transitioned into a full-time role within the organization. In this capacity, my primary responsibilities entailed the promotion and sale of promotional merchandise, as well as the active cultivation of enhanced sales within the cosmetics department. Under the managerial guidance, I maintained a ready supply of coupons to extend to customers, thereby… Show more I commenced my tenure at the company during their seasonal recruitment phase, and subsequently, following the conclusion of the holiday season, I transitioned into a full-time role within the organization. In this capacity, my primary responsibilities entailed the promotion and sale of promotional merchandise, as well as the active cultivation of enhanced sales within the cosmetics department. Under the managerial guidance, I maintained a ready supply of coupons to extend to customers, thereby optimizing their cost savings while consistently delivering a high standard of customer service. Furthermore, I also offered my assistance as a translator in the pharmacy department whenever the need arose. Show less