Mariana Kaplansky Email & Phone Number

• Led the information systems department, comprised of three teams: Procurement and Sales Operations, Information Systems, and Enterprise Agreement (EA) Operations.• Responsible for recruiting, guiding, and developing team members• Led the development and implementation of automation process for connecting and cross-referencing data from organizational systems• Managed controls and data analysis from various billing and CRM data sources• Designed financial workflows and established a mechanism for managing monthly billing cycles• Designed a customer portal implementing a Marketplace mechanism for self-service licensing purchases• Defined a CRM system for managing customer relations, agreements and activitiesKey Contributions:• Built a long-term strategy for information systems, Microsoft Power Platform applications, and finance processes to promote data-based decisions across operations• Oversaw day-to-day operations, budget, and support of cross-organizational systems, ensuring timely resolution of quality issues• Served as the master data knowledge expert for systems including D365, CRM, Priority ERP, PowerBI, and other organizational tools• Led data quality improvement initiatives in collaboration with different stakeholders• Performed data analysis to identify process improvements, using statistical techniques to enhance data quality and optimize data flow• Defined and implemented sales processes, procedures, and policies to support new business requirements• Conducted monthly analysis and reconciliation of all company receivables, supporting quarter-end and year-end close processes

• Managed the operation of customers under Enterprise Agreement (EA), creating automation processes • Defined and developed methodologies for automated billing processes, including monitoring and changes tracking to agreements, interfacing with Microsoft systems for data verification and reconciliation• Analyzed rebate and incentive reports, tracking amounts received from discount and benefit schemes• Managed suppliers and collaborated with corporate procurement to optimize cost structure• Established the department independently as the first employee• Subsequently managed two additional employees who joined the team• At peak, managed the signing of 150 agreements per year

• Managed full back-office procurement requests and invoicing for all company divisions, project managers, and external contractors• Managed and controlled division budgets, conducting detailed analysis of all revenues and expenses• Negotiated renewals of work agreements with suppliers

• Managed numerous major reseller accounts, selling a variety of products and computing solutions• Advised on licensing, defining appropriate licensing models to meet customer needs• Negotiated with senior customer executives• Established training programs for employees in Microsoft and other manufacturers' licensing domains

• Managed licensing sales in the business sector, leading deals from inception to contract signing• Managed approximately 200 customer accounts• Recruited and managed employees, including creating training programs for new hiresI'm always happy to help people that Open to Work or are looking for new challenge

Bachelor Of Science (B.Sc.), Computer Science

Practical Data Analysis

Diploma Of Education, System Information Analyst

Software Development

Classical Music Major, Cello