- Manage financial risk and conduct business analysis for IBM customers and their respective industries.- Participate in the approval and structuring of leasing and project financing transactions.- Oversee portfolio risk management.- Monitor customers' financial performance, industry trends, and business models.

▪Asses IGF’s risk of loss and make reserve recommendations that will result in our Financial Statements reflecting the true and fair picture of collectable Trade Receivables.▪Minimize losses through restructuring, workouts and the recovery of bad debt. ▪Effectively collaborate with stakeholders on all IGF accounts.▪Perform and/or coordinate collections;▪Engage with the Credit Insurance Team and recommend filing of claims.

- Work on monthly Staff Meetings providing activities of team building, showing IGF's and IBM's results and sharing strategies with the team;- Provide timely feedback using ACE methodology;- Provide coach to any teammember using GROW model;- Quarterly checkpoint meetings to provide feedback about overall individual performance and have meaningful career conversation;- Responsible for operation execution as well as all metrics and controls reports, following Sarbanes-Oxley (SOX) guidelines;- Lead several processes improvements initiatives, implementation of new systems and participated in different internal and external audits;- Actively interacting with clients, internal Sales force and also business partners, distributors and resellers;- Lead the teams focusing not only on business results but also on personnel career development.

- Work on monthly Staff Meetings providing activities of team building, showing IGF's and IBM's results and sharing strategies with the team;- Provide timely feedback using ACE methodology;- Provide coach to any teammember using GROW model;- Quarterly checkpoint meetings to provide feedback about overall individual performance and have meaningful career conversation;- Responsible for operation execution as well as all metrics and controls reports, following Sarbanes-Oxley (SOX) guidelines;- Lead several processes improvements initiatives, implementation of new systems and participated in different internal and external audits;- Actively interacting with clients, internal Sales force and also business partners, distributors and resellers;- Lead the teams focusing not only on business results but also on personnel career development.

- Work on monthly Staff Meetings providing activities of team building, showing IGF's and IBM's results and sharing strategies with the team;- Provide timely feedback using ACE methodology;- Provide coach to any teammember using GROW model;- Quarterly checkpoint meetings to provide feedback about overall individual performance and have meaningful career conversation;- Responsible for operation execution as well as all metrics and controls reports, following Sarbanes-Oxley (SOX) guidelines;- Lead several processes improvements initiatives, implementation of new systems and participated in different internal and external audits;- Actively interacting with clients, internal Sales force and also business partners, distributors and resellers;- Lead the teams focusing not only on business results but also on personnel career development.

- Work on monthly Staff Meetings to provide activities of team building, show IGF's and IBM's results and share strategies with the team;- Provide timely feedback using the ACE methodology;- Schedule quarterly checkpoint meetings to provide feedback about overall individual performance and have meaningful career conversation;- Responsible for operation execution as well as all metrics and controls reports, following Sarbanes-Oxley (SOX) guidelines. - Lead several process improvement initiatives, implementation of new systems and participated in different internal and external audits;- Actively interacting with customers, internal Sales force and also business partners, distributors and resellers;- Lead the teams focusing not only on business results but also on personnel career development.

- Work on monthly Staff Meetings to provide activities of team building, show IGF's and IBM's results and share strategies with the team;- Provide timely feedback using the ACE methodology;- Schedule quarterly checkpoint meetings to provide feedback about overall individual performance and have meaningful career conversation;- Responsible for operation execution as well as all metrics and controls reports, following Sarbanes-Oxley (SOX) guidelines. - Lead several process improvement initiatives, implementation of new systems and participated in different internal and external audits;- Actively interacting with customers, internal Sales force and also business partners, distributors and resellers;- Lead the teams focusing not only on business results but also on personnel career development.

- Ensure the results and measurements are accomplished and ensure concerns and process problems are reported timely to managers;- Responsible to guarantee that all questions and concerns from the clients are addressed timely and accurate to avoid customer satisfaction issue with external and internal clients;- Assist team members by sharing knowledge, managing workload, providing adequate backup coverage, supporting new ideas and initiatives that may arise from team members and keep group integrated;- Work on special projects as required, facilitating, coordinating and delivering on time within proposed scenario;- Responsible for running and analyze compliance tests to make sure we are always audit ready;- Prepare and present Quarterly Business results/metrics to our Director and Management team;- Focal point for internal audit and process peer review helping business controls team to provide necessary data to the auditors;- Responsible for reviewing the desk procedures in order to keep them up to date;- Cover Manager absence when needed for operational matters;

- ARS Project Manager Focal Point;- Account Manager for recycling services and purchase of machinery, supporting customers in the U.S. and Canada;- Responsible for large customer accounts for services on machinery;- Weekly report management to monitor customer’s activity and volume.

- Contract Analyst Focal Point;- Analysis of customer documents;- Responsible for analyzing and supporting customer services and Purchase Contracts (Billing);- Responsible for payment of purchases and responsible for billing services (generating credit and debit invoices, electronic check requests, etc.);- Developed tools for improving internal controls and processes.