The role of a Customer Success Manager (CSM) for microsoft business is client-focused and involves working on the overall operational scope of transactional new business and renewal opportunities within key and growth named customers and prospects. The CSM is responsible for ensuring that day-to-day operations and sales cycles run smoothly, enabling account managers to focus on high potential and strategic customers while providing excellent service to the customer. As the "first" point of contact for dedicated.A part from that, I also has been assign as Microsoft alliance partner, which involves several key steps to align with Microsoft's strategies and maximize the partnership benefits.Understand Incentives and Campaigns: Familiarize yourself with Microsoft's various incentives and campaigns. Prepare for Awards: If aiming for recognition, prepare your nominations for the Microsoft Partner of the Year Awards by reviewing the official rules, ensuring eligibility, and aligning your business solutions with the award guidelinesPrepare for Awards: If aiming for recognition, prepare your nominations for the Microsoft Partner of the Year Awards by reviewing the official rules, ensuring eligibility, and aligning your business solutions with the award guidelinesCompetitive Differentiation: Understand your unique selling points and differentiate yourself from competitors. Focus on advising clients along their journey rather than just volume sellingStay Updated: Keep abreast of the latest updates and changes in Microsoft's incentive structures and partner programs to maximize your earning opportunities and strategic planningMicrosoft Licensing and Operational: together with our Sales/Account Team on understanding the microsoft licenses and products. Helping on upselling the clients licenses structures to added more value and benefit in term of the technology and cost optimization.

Working in a team environment, the CCOE Lead is an inside sales, telesales and BDR leadership position responsible for achieving sales and revenue goals across the business by developing, building, and strengthening long-term relationships with prospects, customers, software publishers, and partners.Microsoft Licensing and Operational: together with our Sales/Account Team on understanding the microsoft licenses and products. Helping on upselling the clients licenses structures to added more value and benefit in term of the technology and cost optimization.

Analyzes business process of material management for Energi Mega Persada Oil & Gas Company Develop & Support Materials Management Information System (MMIS) application for Energi Mega Persada Oil & Gas Company Developing & Support Internal Online library for Department of Justice and Human Rights Republic of Indonesia Provide support, service & maintenance for all Petrodata Product