Highlights:• Acquired new customers/students, generating a significant increase on the students base, using strategies of referral marketing and social media.• Expanded brand and marketing strategies by planning events, including live videos on social media such as Facebook and InstagramActivities:• Developed career and education plans based on individual needs.• Helped students evaluate course choices.• Provided customer service by assisting international students during their stay in Australia.• Offered each customer top-notch, personal service to boost sales and customer satisfaction.• Used consultative sales approach to understand customer needs and recommend relevant courses.• Networked within the student community to build and nurture successful relationships with new and long-term customers.• Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.• Approached each problem with a fresh mind and analytical strategies to resolve any concerns or issues that arose.

Highlights:• Exceeded regional annual sales target by 30%.• Reduced expenses by effectively negotiating contractor/hotel prices, terms, and service agreements, reducing the hotel rates by 15%.Activities:• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.• Held weekly meetings with sales executives and assistants to identify techniques to overcome sales obstacles.• Organized events to promote businesses and interact with suppliers to increase sales volume.• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.• Designed and implemented all processes related to the commercial department.• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.• Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.• Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.• Arranged travel accommodations for groups, couples, executives, and special needs clients.• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.• Responded to clients' questions, issues, and complaints and implemented appropriate solutions.

• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.• Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.• ·Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.• ·Arranged travel accommodations for groups, couples, executives, and special needs clients.• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.• Responded to clients' questions, issues, and complaints and implemented appropriate solutions.• Took a proactive approach to identify and resolve issues that could harm business operations and revenue generation.