Mariana Mendes Email & Phone Number

Porto, Pt

- Working in projects involving Change Management, Organizational Culture, People Process Maturity Diagnosis, Leadership Assessment, Corporate University and Performance Management;- Monitoring projects and intrinsic activities to meet the planned schedules;- Application, analysis, consolidation and feedback of interviews, diagnoses and assessments;- Planning and organization of training, workshops and corporate meetings;- Alignment with stakeholders to ensure that the quality… Show more - Working in projects involving Change Management, Organizational Culture, People Process Maturity Diagnosis, Leadership Assessment, Corporate University and Performance Management;- Monitoring projects and intrinsic activities to meet the planned schedules;- Application, analysis, consolidation and feedback of interviews, diagnoses and assessments;- Planning and organization of training, workshops and corporate meetings;- Alignment with stakeholders to ensure that the quality of deliveries is in line with the requirements and needs of each business;- Conduct meetings, presentations and training sessions (Portuguese, English and Spanish);- Commercial analysis for uplift sales, support strategy and goals achievement;- Reference in projects with software implementation and responsible for intermediate the communication between client stakeholders and supplier;- Access to SalesForce for support in carrying out tests and identifying opportunities in using the platform;;- Familiarity and practical application of agile methodologies (scrum and kanban). Show less

- Communication with stakeholders about the project status;- Assistance in carrying out tasks according to the planned schedule whit the required quality;- Data collection for reporting and presentation materials.

Tomar, Santarém, Portugal

Belo Horizonte, Minas Gerais

- Experience in SaaS sales for email sending, marketing automation and SMS;- Prospecting new accounts and partners;- Negotiation and relationship with customers;- Business management through the Pipedrive CRM platform;- Training and presentation of software in person and remotely;- Monitoring of software deployments, mobilizing internal areas in order to ensure compliance with established deadlines;- Commercial support provided by chat, email, telephone and WhatsApp.

Belo Horizonte E Região, Brasil

- Support to the Account Manager;- Qualification of leads;- Management of the Pipedrive CRM platform for monitoring accounts and sales process;- Training and demonstration of the software in person and remotely.

Belo Horizonte, Minas Gerais, Brasil

- Working in Shared Services Center (SSC) - Systemic parameterization concomitant with standards and commercial agreements;- Maintenance, validation and updating of registration data;- Identification and resolution of problems in registers;- Customer service in internal areas;- Extraction of reports, analysis and manipulation of data in Excel;- IT interface to update important databases and plataforms as Simpro and Brasíndice;- Use of management software such as… Show more - Working in Shared Services Center (SSC) - Systemic parameterization concomitant with standards and commercial agreements;- Maintenance, validation and updating of registration data;- Identification and resolution of problems in registers;- Customer service in internal areas;- Extraction of reports, analysis and manipulation of data in Excel;- IT interface to update important databases and plataforms as Simpro and Brasíndice;- Use of management software such as Fluig and Protheus from TOTVS. Show less

Belo Horizonte, Minas Gerais, Brasil

- Relation with external partners;- Development and improvement of processes, analysis of compensation claims;- Elaboration of Standard Operating Procedures (SOPs);- Support to the processes of coordination of commercial information and internal customers;- Zeal for the veracity of the data sent to the company's commercial partners;- Assistance to analysts in creating reports and maintaining systems related to business partners;- Familiarity and practical application of… Show more - Relation with external partners;- Development and improvement of processes, analysis of compensation claims;- Elaboration of Standard Operating Procedures (SOPs);- Support to the processes of coordination of commercial information and internal customers;- Zeal for the veracity of the data sent to the company's commercial partners;- Assistance to analysts in creating reports and maintaining systems related to business partners;- Familiarity and practical application of agile methodologies (kanban);- Conducting tests on the cooperative software before going into production. Show less

Belo Horizonte, Minas Gerais, Brasil

- Sale of software and additional services;- Monitoring and management of orders and sales control;- Customer service by phone, chat and email;- Improvement of internal processes and issuance of NFSe;- Sending email marketing and updating social networks (Twitter and Facebook).

Belo Horizonte, Minas Gerais, Brasil

- First level technical support to users;- Customer support provided by phone, chat and email;- Manipulation of applications such as: MySQL and HeidiSQL.

Master'S Degree In Digital Transformation

Award of a 90% scholarship on academic merit for admission to a master's degree course in STEAM (Science, Technology, Engineering, Arts.

Software Engineering, Mba

Bacharelado Em Engenharia De Produção

Licenciatura Em Gestão

International academic exchange.

Bachelor Of Business Administration

Integrated Technical Course, Computing