Mariana Marques

Mariana Marques Email and Phone Number

Teacher, DPO, academic researcher, and academic course coordinator
Mariana Marques's Location
São Paulo, São Paulo, Brazil, Brazil
Mariana Marques's Contact Details

Mariana Marques work email

Mariana Marques personal email

About Mariana Marques

- Over twenty years of experience in process mapping, performance analysis, and implementation of new and restructured processes in companies from several business segments, located in Brazil and South Africa. - Strong experience in project process improvements in the areas of Finance, Human Resources, Sales, Customer Support and Services.- Coordinated and trained teams in continuous improvement projects, according to Lean Six Sigma methodology.- Restructured performance measurement systems and governance processes.- Led two quality management system implementation projects which obtained ISO 9001 certification, at an engineering firm and a NGO.- International experience in process restructuring. Fluent English.- Teaching experience in Business Model; Business Plan; Strategic Planning; Process, Quality, Productivity, and Project Management; Research Methodology disciplines, to Graduation and MBA students.- Leading FSA's Evaluation Comission (Comissão Própria de Avaliação).- Acting as DPO (Data Protection Officer) and leading compliance project to LGPD (Brazil's Personal Data Protection Law) at FSA.- Master's Degree in Business Administration (Mackenzie), post-graduate in Quality Management (Mackenzie), Lean Six Sigma's Black Belt formation, MBA in Project Management (FGV), Degree in Business Administration (ESPM).- Analytical skills, ease in interpersonal relations and flexibility complete my profile.

Mariana Marques's Current Company Details

Teacher, DPO, academic researcher, and academic course coordinator
Mariana Marques Work Experience Details
  • Anhanguera Educacional
    Teacher
    Anhanguera Educacional Aug 2019 - Dec 2021
    Osasco, São Paulo
    Teaching Entrepeneurship, Business Administration Theory, Performance Indicators, Management Models, Project Management, Strategic Planning, and Quality Management - Graduation in Business Administration and technological courses in Logistics, Information Systems and Management Processes.Every subject is developed using Active Teaching-Learning Methodologies, such as problem-based learning/ projects, flipped classroom, and usage of educational games.
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  • São Camilo Sp
    Content Developer
    São Camilo Sp Oct 2019 - Dec 2019
    São Paulo Area, Brazil
    Developed six video classes regarding Strategic Planning and Implementation, to a graduate e-learning course. Referred content is being developed using active teaching-learning methods.
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  • Have Management & Consulting
    Independent Consultant
    Have Management & Consulting Jun 2019 - Oct 2019
    São Paulo Area, Brazil
    Successfully participated as an independent consultant for continuous process improvement projects, KPIs and governance rituals, developing a Quality Manual and training materials, and giving training for company executives.
  • Fam - Faculdade Das Américas
    Content Developer
    Fam - Faculdade Das Américas Feb 2019 - Oct 2019
    São Paulo Area, Brazil
    Developed eight e-book chapters regarding Quality Diagnosis and Management, to a business management graduate e-learning course, including e-book texts, additional materials, quiz, objective questions, and essay questions.
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  • Unisant'Anna
    Teacher
    Unisant'Anna Aug 2016 - Aug 2019
    São Paulo Area, Brazil
    Taught Business Models, Quality Management, Business Process Management and Measurement Systems subjects - Graduation in Business Administration and MBA. Every subject was developed using Active Teaching-Learning Methodologies, such as problem-based learning/ projects, flipped classroom, and usage of educational games.Lead FAPPES's Evaluation Comission (Comissão Própria de Avaliação), which is responsible for assessing the institution's adherence to the requirements of Brazilian's Ministry… Show more Taught Business Models, Quality Management, Business Process Management and Measurement Systems subjects - Graduation in Business Administration and MBA. Every subject was developed using Active Teaching-Learning Methodologies, such as problem-based learning/ projects, flipped classroom, and usage of educational games.Lead FAPPES's Evaluation Comission (Comissão Própria de Avaliação), which is responsible for assessing the institution's adherence to the requirements of Brazilian's Ministry of Education and Culture, between 2017 and 2018. Show less
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  • Uscs Univ Mun São Caetano Do Sul
    Teacher
    Uscs Univ Mun São Caetano Do Sul Jun 2016 - Dec 2018
    São Paulo Area, Brazil
    Taught:- Materials Management - MBA in Operations & Logistics; - Industrial Quality Management - MBA in Industrial Management;- PMBoK Knowledge Areas: Quality, Human Resources and Stakeholders - MBA in Project Management.- Research Methodology Procedures.
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  • Dtcom
    Content Developer
    Dtcom Aug 2018 - Oct 2018
    Brazil
    Developed five e-book chapters regarding Process Management, to a graduate e-learning course, including e-book texts, additional materials, quiz, objective questions, and essay questions.
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  • Natura
    Process Coordinator
    Natura Feb 2013 - Feb 2016
    São Paulo Area, Brazil
    Developed, improved and maintained Services Catalogue, Performance Management System and Continuous Process Improvement initiatives of its Shared Services Center, by leading an analysts team and interacting with six sub-areas such as Human Resources, Finance, Accounting, and Call Center.Managed and applied training sessions to coworkers and their teams, focused on Quality Management tools and best practices.Acted as Project Leader at Programa REP (Effective Problem Solving Program), in… Show more Developed, improved and maintained Services Catalogue, Performance Management System and Continuous Process Improvement initiatives of its Shared Services Center, by leading an analysts team and interacting with six sub-areas such as Human Resources, Finance, Accounting, and Call Center.Managed and applied training sessions to coworkers and their teams, focused on Quality Management tools and best practices.Acted as Project Leader at Programa REP (Effective Problem Solving Program), in partnership with Insper Ensino e Pesquisa, in order to contribute to the academic and professional development of 13 Business Management students. Show less
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  • Alexander Proudfoot
    Installation Specialist
    Alexander Proudfoot Mar 2012 - Jan 2013
    São Paulo E Região, Brasil
    Successfully participated and implemented projects focused on cost reduction, process and productivity improvement solutions, developed to multinational companies of segments such as telecommunications, chemicals and food industries, located in Brazil and overseas. Daily use of tools such as Lean Six Sigma, TQM, Business Process Management, and PMBOK.
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  • Gps - Global Productivity Solutions
    Business Process Consultant
    Gps - Global Productivity Solutions Mar 2010 - Sep 2011
    São Paulo Area, Brazil
    Mapped and implemented new processes using Lean Six Sigma methodology, ISO 9001, ISO 19011 and NBR 5426 standards. Analyzed and redefined existing processes in order to optimize KPI results of its main customer, Telefonica (Multinational Telecommunications Company).
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  • Espro
    Quality Coordinator
    Espro Sep 2007 - Dec 2009
    São Paulo Area, Brazil
    Successfully coordinated ISO 9001:2008 certification process. The certificate was obtained in 13 months.Implemented and led internal audit programs and 5S best practices.Developed and applied several training programs on topics regarding Quality concepts and tools, as well as the NGO process documentation.Developed internal partnerships in order to reduce non-conformances and established new key performance indicators.
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  • Mundo Verde
    Administrative Supervisor
    Mundo Verde May 2005 - Dec 2006
    Natural and Organic Products Franchise; Contributed to improve performance of São Paulo stores, regarding financial, logistics, commercial and quality issues, according to the standards set by the franchisor.Successfully conducted the main phases for installing four new stores.
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  • Mais Ativa Consultoria
    Management Consultant
    Mais Ativa Consultoria Oct 2006 - Nov 2006
    São Paulo Area, Brazil
    Developed the startup’s Business Plan, mainly focused on Financial and Marketing aspects, in order to apply for a chance at SEBRAE-SP’s Business incubator (Incubadora de Empresas Barão de Mauá). The project was approved and implemented by Mais Ativa’s associate directors.
  • Rodonaves Transportes E Encomendas Ltda
    Quality Analyst
    Rodonaves Transportes E Encomendas Ltda Oct 2004 - Apr 2005
    São Paulo Area, Brazil
    Participated in the process of implementing ISO 9001:2000 standards in São Paulo branch, adapting the documentation of the Quality Management System managed by the Company headquarters at Ribeirão Preto.Contributed to 5S Program from Headquarters, in order to implement its best practices in São Paulo branch.
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  • Mdj Montagens Eletromecânicas
    Quality Analyst
    Mdj Montagens Eletromecânicas Jul 2003 - Sep 2004
    São Paulo Area, Brazil
    Successfully coordinated ISO 9001:2000 certification process. The certificate was obtained in 11 months.Mapped all processes of the Company using ISO 9001:2000 standards.Developed and applied internal training programs on topics regarding Quality concepts and the Company new process documentation system.

Mariana Marques Skills

Business Process Six Sigma Quality Management Team Leadership Iso Strategic Planning Change Management Lean Manufacturing Management Program Management Business Process Improvement Business Strategy Iso 9000 5s Training Process Engineering Iso 14001 Pdca Quality Auditing Process Improvement Project Planning Pmi Business Management Business Intelligence Erp Management Consulting Kaizen Employee Training Logistics Project Portfolio Management Supply Chain Dmaic Key Performance Indicators Balanced Scorecard Outsourcing Quality System Sap Operational Excellence Continuous Improvement Software Documentation Quality Assurance Cross Functional Team Leadership Pmbok Telecommunications Pmo Ms Project Black Belt Performance Improvement Pmp Cobit

Mariana Marques Education Details

Frequently Asked Questions about Mariana Marques

What is Mariana Marques's role at the current company?

Mariana Marques's current role is Teacher, DPO, academic researcher, and academic course coordinator.

What is Mariana Marques's email address?

Mariana Marques's email address is ma****@****.com.br

What schools did Mariana Marques attend?

Mariana Marques attended Universidade Presbiteriana Mackenzie, Legale Educacional, Fundação Getúlio Vargas, Universidade Presbiteriana Mackenzie, Escola Superior De Propaganda E Marketing, Slash Educação, Hec Paris, Ie University, Gen Educação, Massachusetts Institute Of Technology, Gps - Global Productivity Solutions, Fundação Getúlio Vargas, Fundação Getúlio Vargas.

What skills is Mariana Marques known for?

Mariana Marques has skills like Business Process, Six Sigma, Quality Management, Team Leadership, Iso, Strategic Planning, Change Management, Lean Manufacturing, Management, Program Management, Business Process Improvement, Business Strategy.

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