Career developed over more than 20 years in payment product management, involving card portfolio management, new product development, systems migration, working in the B2B and B2C financial retail segment.I have skills in leading multidisciplinary technology and product teams, I have business vision and a focus on improving management, governance and culture. I work to develop and engage employees, generating efficiency and profitability for the business.• Knowledge of the operation of credit, debit, pre-paid, employee benefit voucher and hybrid models with MasterCard, Visa and Elo schemes.• P&L and Roadmap management.• Business development for B2C and B2B applications.• Leading automation processes mapped out to improve the customer experience; • Leading projects for new payment products in partnerships with retail chains in Brazil.• Leading projects with multidisciplinary teams: Legal, Marketing, Pricing, Commercial Planning, Technology, Risks;• Feasibility study and product evaluation, marketing, commercial for product launch;Results and Achievements:Design of a strategic plan to increase the NPS of customers at Ticket commercial establishments resulting in an increase of 12 points.Leadership in product redesign 24-hour assistance resulting in an increase in revenue by 3.5MM/year;Do you want to improve the efficiency and profitability of your products, building a strong and lasting strategy? Talk to me!email: marianaaccortes@hotmail.com
-
Gestão De ProdutosAfinzState Of São Paulo, Brazil -
Consultoria Para Desenvolvimento De Produtos De PagamentosXsfera Mar 2024 - PresentSão Paulo, BrasilCliente Raízen: Estruturação de solução de pagamentos.Principais responsabilidades: •Levantamento dos processos existentes e apontamento das adequações necessárias.•Apresentação das exigências das bandeiras e adquirências e dos produtos mínimos necessários.•Apoio e orientação para definição do modelo tecnológico para contratação, levantamento dos principais fornecedores e condução da RFP com processadoras e adquirentes mapeados. -
Product ManagerTicket Jan 2018 - Jan 2024São Paulo, BrasilReporting to the Product Director. Responsible for managing benefit products: Awards, Mobility and Salary Advance. Management of 2 coordinators and 4 product analysts. -
Product Development ConsultantSenior Solution Aug 2017 - Oct 2017Brasília Area, BrazilReporting to the Project Manager. Responsible for mapping products, sales, service and marketing processes, with proposals for presentation in a final report. • Elaboration of the list of requirements, classifying them as synergies or gaps (nonexistence / insufficiency) identifying the complexity.• I'm a member of the team of 4 consultants and the mission assigned to me was to lead the subjects related to PMO, Sales, Customer Service and Marketing. -
Product CoordinatorItaú Unibanco Apr 2015 - Aug 2016São Paulo Area, BrazilReporting to the Issuing Products Superintendent and managing a team of 4 product analysts and 1 intern. -
Operations And Customer Services ManagerSupplier Jul 2012 - Sep 2013São Paulo Area, BrazilReporting to the Partner/Director of Operations and Risk. Responsible for managing the customer service area and operational back office. Management of a team of 24 assistants and two supervisors from the Customer Service and Backoffice cells respectively -
Product CoordinatorItaú Unibanco Jun 2010 - Dec 2011São Paulo Area, BrazilReporting to the Product Manager. Responsible for managing credit card products and new products for non-account holders. Management of a team of 6 product analysts. -
Senior Product AnalystItaú Unibanco Jan 2005 - Jun 2010São Paulo Area, BrazilReporting to the product manager of the Credit Card Department.. -
Project AnalystItaú Unibanco Jun 2001 - Jan 2005São Paulo, BrazilReporting to the Product Manager in the Customer Service Channels Department. -
Marketing InternBanco Itaú Jul 1998 - Jun 1999São Paulo, BrazilReporte à coordenadora de Marketing da gerência de campanhas e projetos especiais.
Mariana Côrtes Lins Education Details
-
Business Administration And Management, General -
Communication And Marketing
Frequently Asked Questions about Mariana Côrtes Lins
What company does Mariana Côrtes Lins work for?
Mariana Côrtes Lins works for Afinz
What is Mariana Côrtes Lins's role at the current company?
Mariana Côrtes Lins's current role is Gestão de Produtos.
What schools did Mariana Côrtes Lins attend?
Mariana Côrtes Lins attended Fia Business School, Universidade Presbiteriana Mackenzie.
Who are Mariana Côrtes Lins's colleagues?
Mariana Côrtes Lins's colleagues are Gabriel Fulco, Thiago X., Elvis Mendes, Geovana Angelis, Lucas Silva, Tiago Vinicius, André Machado De Vargas.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial