Mariana Chiconelli Penner Email and Phone Number
Mariana Chiconelli Penner work email
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Mariana Chiconelli Penner personal email
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With over a decade of diverse industry experience, including a strong focus on customer success, onboarding, and software implementation, I excel at helping businesses achieve their goals through thoughtful communication and tailored solutions. As a Customer Success & Product Specialist, I serve as a trusted partner, ensuring seamless onboarding experiences, cultivating strong client relationships, and driving software adoption.My expertise includes product ownership, training program development, and quality assurance testing, bridging the gap between technical functionality and user experience. I take pride in understanding customer needs, translating them into actionable insights, and collaborating cross-functionally to deliver measurable results.Originally from Rio de Janeiro, Brazil, and now based in San Diego, I bring an international perspective, exceptional organizational skills, and a proactive approach to solving challenges. I’m passionate about empowering teams, enhancing customer experiences, and delivering meaningful outcomes in dynamic, fast-paced environments.
Pins
View- Website:
- pinsadvantage.com
- Employees:
- 7
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Customer Success & Product SpecialistPins Apr 2023 - PresentSan Diego, California, United States
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Customer Support & Onboarding SpecialistPins Advantage Dec 2021 - Apr 2023San Diego, California, United StatesPlan and conduct on-boarding and training for new and existing customers, communicate best practices, and explain how to leverage key software functionality. Serve as a subject matter expert on PINS software functionality, integrations, and future software features. Answer customer support phone calls and emails fostering customer relationships to drive software adoption. Monitor and document, details related to the customers experience (i.e. software usage, renewal dates, frequently asked questions, growth opportunities, etc).
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MemberDelta Mu Delta - International Academic Honor Society In Business (Official) Oct 2021 - PresentRecognition for academic achievement. Top 20% of Undergrad Business Administration with concentration in International Business Program. -
Customer / Technical Support Associate, InpenMedtronic Jan 2020 - Dec 2021Provide customer technical support and assistance for diabetic patients using our medical device. Attending inbound calls and following up with patients to insure their InPen is functioning and there are no doubts while interacting with the product. Providing troubleshooting, product information and general information about the InPen. -
Entrepreneur - Professional Nanny And CaregiverSelf-Employed Jan 2017 - Dec 2019North County, San Diego, California, UsaDeveloped and created personal client base via indications, cold calling, and professional experience for children ranging from two years old to thirteen. Working with three different families periodically to attend to their children’s varying needs in different capacities. Providing complete care for the children in the employer’s home, performing all tasks that correlate to the professional and personal care of the children while creating a safe, nurturing and stimulating environment in which the children can thrive and develop into young adults. Responsibilities included but were not limited to transportation from home to school and various events, supervision for overnight periods while parents were out on business, preparation of children’s food daily, etc.
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Legal Assistant To Attorney General Of Federal TaxationProcuradoria Geral Da Fazenda Nacional - Pgfn May 2016 - Oct 2016Rio De Janeiro E Região, BrasilWorking with a specialized team assisting lead prosecutor - experienced in tax consulting and tax planning services in connection with the application of the tax laws. Working in full assistance with respect to direct and indirect taxes, social security contributions and customs laws. Providing a comprehensive perspective in the restructuring of transactions, including the utilization of regional and sectoral tax benefits, corporate reorganizations, international taxation, special customs regimes, and transfer pricing rules in regulation with Federal Treasury of Brasil.
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Legal Assistant To The Tax DepartmentBarbosa, Raimundo, Gontijo E Câmara Advogados Feb 2015 - Mar 2016Rio De Janeiro Area, BrazilDrafting legal documents correlating to procedural monitoring and reporting of ongoing processes for clients. Active participation in hearings - assisting lead attorney in documentation, organization, preparation, and execution of legal practice for client representation in court. Legal representative to clients, law office, and judicial litigation team. Maintaining active client relationships via impeccable organization skills and attention to detail. Actively responding to incoming emails, inquiries, and phone calls. Professionalism and client protection while handling sensitive information related to case details and personal clientele data. -
Legal Intern Converted Assistant To The Tax DepartmentBichara Advogados Sep 2012 - Feb 2015Rio De Janeiro Area, BrazilWorking to maximize the firm´s performance in various tax areas while meeting the various needs of clients of all economic segments, through extensive experience in the market. Office recognized, with prominence, by national and international rankings. Operating directly in the advisory area, with elaboration of all types of opinions and tax planning, either for individuals or legal entities (wealth planning), and in the litigation area, in administrative or judicial litigation, in all the respective instances, especially the sponsorship and intervention in processes with general repercussions before the Federal Supreme Court (STF) or as representative of controversy by the Superior Court of Justice (STJ). -
Legal InternDefensoria Pública Do Estado Do Rio De Janeiro May 2012 - Jul 2012Rio De Janeiro Area, Brazil
Mariana Chiconelli Penner Skills
Mariana Chiconelli Penner Education Details
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English As A Second Language - Esl -
University Of Cândido Mendes - Ipanema CampusLaw
Frequently Asked Questions about Mariana Chiconelli Penner
What company does Mariana Chiconelli Penner work for?
Mariana Chiconelli Penner works for Pins
What is Mariana Chiconelli Penner's role at the current company?
Mariana Chiconelli Penner's current role is Customer Success & Product Specialist at PINS Advantage.
What is Mariana Chiconelli Penner's email address?
Mariana Chiconelli Penner's email address is mp****@****age.com
What schools did Mariana Chiconelli Penner attend?
Mariana Chiconelli Penner attended Southern New Hampshire University, San Diego Continuing Education, University Of Cândido Mendes - Ipanema Campus.
What skills is Mariana Chiconelli Penner known for?
Mariana Chiconelli Penner has skills like Tax Law, Microsoft Office, Microsoft Word, Marketing, Microsoft Excel, Legal Research, Corporate Law, Customer Service, Customer Support, Technical Support, Social Media Marketing, Sales.
Who are Mariana Chiconelli Penner's colleagues?
Mariana Chiconelli Penner's colleagues are Valeria D., King Zafi, Anne Alfredo, Brian Snider.
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