Mariana Hensley Email & Phone Number

I am deeply passionate about aviation management and currently pursuing an MBA with a specialization in Aviation Management at Embry-Riddle Aeronautical University. My goal is to optimize operational efficiency and elevate customer experiences within the aviation sector.With a strong foundation in project management and process improvement, I have led impactful initiatives. For example, I spearheaded the Lean Six Sigma Jet Engine Rebuild project, achieving a 15% increase in workflow efficiency. Coordinating the Artemis I Mission Launch with MS Project, I reduced project delays by 10%.In my roles, such as Student Assistant at Embry-Riddle and previously as a Customer Service Representative at Valor Global, I maintained a 92% resolution rate for complex inquiries. As President of Theta Phi Alpha, I streamlined chapter operations and fostered collaboration among 9 executive council members.Proficient in Microsoft Office, Salesforce, and project management tools, with certification in programming fundamentals, I leverage data driven insights and strategic decision making to drive success in Air Traffic Control and Airport Operations.Beyond my academic and professional endeavors, I actively engage in extracurricular activities that enhance my leadership and communication skills. Hiking mountains, traveling, and attempting DIY house projects are among my hobbies. I am eager to apply my diverse skill set and passion for aviation to contribute to your organization's success. Let's connect to explore opportunities!email: marihennss@gmail.com

Listed skills include Sales Presentations, Sales Order Processing, Sales Presentation Skills, Microsoft Office, and 24 others.