Experienced Housekeeping Executive Supervisor with a demonstrated history of working in the hospitality industry. Skilled in Catering, Hospitality Industry, Event Management, International Relations, and Sanitation. Strong operations professional with an A.S Hospitality Management and Tourism degree from Valencia College, and two Bachelor's Degree one focused in Hospitality Management and the second one focused on International Relations and Affairs from European University.
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ManagerNovotel HotelsBarcelona, Ct, Es
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Restaurant-Reception And Reservation'S Team LeaderMalborough Tour Company Oct 2024 - PresentNew ZealandPunga Cove Resort and Restaurants Team Leader
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Senior Reservations AgentHilton Diagonal Mar Barcelona Apr 2022 - PresentSpain-Analyze current and past financial data in order to increase upsell revenue-Prepare reports and communicate check the insights of these reports to ensure the quality of the reservations and identify market trends -Consult with the management team to develop long-term commercial plans-Constant communication with OTA´s, travel agencies and wholesalers -
Front Desk ReceptionistHilton Nov 2018 - Apr 2022Barcelona Area, Spain-Acted as a FD Supervisor on call -Upsell Specialist and Departmental Trainer-Specialized in customer satisfaction, night audit and standard operating procedures -
Front Desk ReceptionistBas Apartments Barcelona Jul 2018 - Oct 2018Barcelona Area, Spain
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Housekeeping SupervisorAlmanac Hotels Oct 2017 - Jun 2018-Created Standard Operating Procedures, Check-Lists and Task Distribution Systems before and during the opening of the hotel -Managed inventory, product quality and acted as a rooms and common areas quality control supervisor during the opening of the hotel -
Executive HousekeeperMajestic Hotel Group Jun 2016 - Sep 2017Barcelona Area, Spain-Acted as responsible of the evening shift, covering the manager´s duties-Supervised and distributed the work for 87 team members in charge of cleaning rooms, common areas and doing turn down services-Made sure the team had the right equipment and work load to achieve the highest standards -
Floor SupervisorMandarin Oriental Hotel Group 2015 - 2016➢Evaluated work assignment, coordinated suppliers, organized floor attendants, and ensured all guest rooms were ready on time -Communicated with the Front Desk, Maintenance and Groups Departments constantly to ensure quality of service-Checked stock control, laundry delivery services, butler´s petitions for VIP guests -Assisted management in various projects such as glitches and online reviews to detect and improve services of the hotel -
SupervisorNou Mundial Oct 2013 - Jul 2015Barcelona• Trained and assisted employees throughout working hours• Communicated and clarified business and sales goals
Mariana Olivieri Skills
Mariana Olivieri Education Details
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3.84 -
3.85
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3.81
Frequently Asked Questions about Mariana Olivieri
What company does Mariana Olivieri work for?
Mariana Olivieri works for Novotel Hotels
What is Mariana Olivieri's role at the current company?
Mariana Olivieri's current role is Manager.
What schools did Mariana Olivieri attend?
Mariana Olivieri attended European University, European University, Valencia College.
What skills is Mariana Olivieri known for?
Mariana Olivieri has skills like Hospitality Industry, Hospitality, Hotels, Customer Service, Teamwork, Event Management, Hotel Management, Restaurants, Food, Hospitality Management, Food And Beverage, Front Office.
Who are Mariana Olivieri's colleagues?
Mariana Olivieri's colleagues are Issa Coulibaly, Phyo Theinkha, Samuel Ebenhaezer, Ankush Gaharwar, Joana Pinheiro, Loubna Boarbi, Lucky Laksmhi.
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Mariana Olivieri
Argentina -
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Mariana Olivieri
Maringá, Pr -
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