Mariana Rodriguez Email & Phone Number

We all know that, when we’re healthy, maintaining proper nutrition is important… but what about when we become patients? Then it becomes vital to ensuring the best possible health outcomes. I proudly facilitate this by:o Adapting my warm communication style to the age of each patient.o Listening actively to each patient to learn their preferences and answer questions. o Ensuring all dietary preferences and allergies are accommodated.o Managing patient expectations diplomatically by offering suitable alternatives if selections are unavailable. o Reporting to supervisors as required, as well as proactively communicating concerning changes in patient behavior.

I was responsible for a cold call outbound sales team in the cellular/IoT tech field. Whilst in this position I:o On-boarded and trained new team memberso Created, updated and delivered training materials focused on getting past gatekeepers and other common objection handling situations that I excelled ino Gained extensive knowledge of various vendor partner's products & technologies through in person meetings and conference callso Articulated this knowledge clearly during high volume cold call campaigns (80-100 calls per day), offering individualized use case scenarios to present the benefits as directly applicable to them.o Conversed directly with senior executive level personnel to small business owners during call campaigns, across a wide range of verticalso Set appointments for partner vendors, with high conversion rates, frequently exceeding targetso Owned customer problems from start to finish, multi-tasking in conjunction with other departments to facilitate their timely resolutiono Detailed rigorously all of the above activity in Salesforce o Aided in the company's transition to Salesforce, from an old in-house CRMo Participated actively in team sales meetings, discussing strategies and best practices See less

Greater Seattle Area

Assisted the General Manager of the store, by ensuring operations ran smoothly whilst modeling and acting in accordance with Starbucks guiding principles. Whilst in this position I:o Trained new employees o Addressed customer issues and resolved complaints in a professional mannero Recognized staff accomplishments and provided regular constructive feedbacko Ensured proper cash management, hygiene, and store security protocols were followed

Cancún, Quintana Roo, Mexico

o Verified and billed insurance o Processed paymentso Kept accurate, organized patient recordso Scheduled & checked patients in/out efficientlyo Maintained a welcoming, pleasant atmosphereo Sterilized tools & equipmento Proactively managed inventory by anticipating needso Assisted with operation of X-ray machines as needed