Partner Solutions Manager for Instagram and Facebook; Partnerships Creators Team; Main responsibilities: • Create and manage the day to day relationship with creators, providding support and solutions to partners and internal teams regarding platform knowledge, launches, troubleshooting and operational issues; • Build strategies to enable partners acchieve their goals on Meta's family of apps: distribution, monetization, audience growth and performance; •Provide strategic Insights and KPI's related to activations, funded content programs, goals tracking, monetization and others; • Represent Facebook/Instagram on trainings and industry events (ex. Creator Week Brasil)

• Leading Digital Media KPI management through a "Performance Room", dashboards,reports and Insights aiming to maximize the results of Digital Media Campaigns at everystage of funnel: awareness, consideration, conversion and retention.• Responsible for the coordination, validation and execution of Media Plans in DigitalCampaigns.• Strategic, Tactical and Content planning for Samsung's Social Networks (Instagram,Facebook, Linkedin and Twitter)• Development of Brand reports and measurement of Campaigns Listening data.• Management of Digital activations with Samsung smartphone influencers.• Monitoring and Strategic Management of SAC 2.0 (Customer Service) on SocialNetworks.• Daily interacion with external and internal agencies and multiple steakholders

Transfer to rede-Itaú due to acquisition of Citibank by Itaú• Kaizen participation and management aiming to improve customer journey experience (B2B)• Alongside with some business areas, implementation and management of thecommunication improvement project at the first step of customer journey;• Participation in agile work methodology in the pilot phase of implementation.• Strong interaction with the product areas, Marketing and Digital Channels from Itaú

• Leading Digital Media KPIs of Digital Campaigns for Credit Card acquisition: data-drivenapproach and analysis, prioritizing experiments and optimization to reach, engage customersand sell the final product.• Responsible for analytical results reports for awareness and Institutional Campaigns andbenefits programs;• Dashboard development to track and manage content, interactions, customer service andperformance on social networks• Daily interaction with internal areas and external steakholders.• Job rotation Research department for a period of 7 months.

Internship HR Analytics• HR Talent Partner Area for services (GBS & GTS) Latin America• Development of analytical Scorecards.• Control and monitor the volume of talent, leadership objectives and resource evolution.• Attrition management.

• Área comercial de seguro de benefícios (seguro vida, saúde e odontológico) para empresas de médio e grande porte.• Gerenciamento e atendimento das apólices• Desenvolvimento de relatórios