Mariangela Zanchetta (M.A.) Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Product Development and Engineering Leader in the Oracle Cloud Compliance organization. Accelerating the path to compliance for Oracle customers and internal teams through standardized practices, innovative tooling, and automation.

Greater Seattle Area

Drove strategy, operations, and culture for the Oracle Cloud Developer organization, which comprised 1,800 people across 22 regions, collaborating with executives and C-suite members across all divisions of Oracle. Founded the Strategic Engagements organization and oversaw:> Business Operations and Technical Programs> Customer and Developer Analytics> Strategic Customer and Partner Engineering Engagements> Industry Analyst and Developer Relations> Open Source programs and relationships> Product Satisfaction (pSAT) and Voice of Customer programs

Director and Chief of Staff to the SVP of the Developer Services business division, where the mission centered on creating a best-in-class developer experience. Advised organizations and executives across cross-functional teams (Engineering, Product, Marketing, HR, Recruiting, and Finance) on strategy and operations while spearheading operational excellence initiatives. > Co-founded the Developer Services organization> Authored and owned organization strategy, roadmap, OKRs and Rhythm of Business> Managed P&L> Drove Hiring, including exec hiring, succession plans, early-career and internship programs, promotion and career development> Drove Organizational Health, Diversity & Inclusion programs> Co-founded the Oracle Ops Board

Seattle

As a member of the Office of the OCI EVP, entrusted with critical top and bottom-line impacting initiatives and programs:> VMware to OCI migration: Empowering customers to establish and manage VMware-enabled software-defined data centers on Oracle Cloud Infrastructure, facilitating the lift and shift of on-premise VMware workloads to an Oracle Cloud VMware solution.> Cost efficiency programs: Implementing initiatives such as footprint reduction programs to drive cost-effectiveness.> Operational excellence programs: Orchestrating various programs ensuring operational excellence, including QBRs, OKRs, and leadership summits.> Pioneered OCI's inaugural Customer Advisory Board (CAB) event, now a standard business mechanism.

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Seattle, Washington, United States

Athena Alliance is a membership organization that propels women leaders to build impact: at the C-suite, in the boardroom, as an investor, as an entrepreneur. Athena members generally have 20+ years of incredible work behind them, and see another 20+ years ahead of them. We are not a single career, or a job title. We are a portfolio of impact.

Greater Seattle Area

Product strategy owner for Headline Search Ads.

Seattle

Responsible for driving vendor (supplier) fulfillment performance and optimizing the fulfillment customer experience: (i.e. balancing fulfillment quality and speed/customer delivery promise with transportation costs). Managing direct and indirect reports (TPMs, PMs, engineers, UX and data engineering) across the U.S. and China.• * PRODUCT MANAGEMENT * = Created Amazon processes, programs, and tools to enhance vendor operational performance and expand same/next day delivery. • * INNOVATION * = Initiated building a fulfillment channel selection prototype model based on a ‘minimum viable product’ strategy (applying existing product input to calculate and rank profitable fulfillment); built the business case, presented to executives, and socialized benefits and savings to Amazon category and finance leaders across Hardlines, Industrial Supplies, and Lawn & Garden. • * LEADERSHIP * = Assumed leadership of the ‘Dropship Fulfillment’ strategy (3-year), operational (1-year), and business (interdependencies) planning; defined the metrics (e.g. on-time delivery, lead times, cancellations, replacements/ refunds, risk analysis), and presented quarterly presentations (QBRs) to senior leadership.

Greater Seattle Area

Responsible for expanding this position to introduce merchant fraud protection and performance enhancement methodologies as part of the ‘Transaction Risk Management System’ (TRMS). • * PRODUCT MANAGEMENT * = Designed the Seller Advice program, a program strategy to help sellers provide a perfect customer ordering experience and improve their performance; executed 50 experiments (VLS), engaged >300K sellers/buyers through phone interviews, surveys, nudges, retail web-labs, established two minimum viable products; launched advice, features, and content into production.• * INNOVATION * = Designed and evangelized a formula (for the 1st time) for rapid experimentation based on a ‘Lean Startup’ methodology; validated the estimated impact of all investments (through analysis and ‘minimal viable product’ experimentation). • * LEADERSHIP * = Initiated and led inclusion of ‘product integrity’ (e.g. is item what the customer ordered, did it arrive damaged) into the ‘Perfect Order Percentage’ metric (POP); wrote the business case to introduce UI policies for 3rd party seller defect reduction. Received signoff to build a Product Integrity Team (developers and PMs) within Seller Performance.

Greater Seattle Area

Responsible for planning and executing the international Windows Phone release. Oversaw a $20M budget. Direct manager of a team of PMs (including PM leads), engineers, testers and contractors / managed 7 global localization vendor agencies and contributions from over >500 beta testers located across the globe. [Promoted from Sr. Program Manager, Windows Phone]• * PRODUCT MANAGEMENT * = Shipped Windows Phone (version 6-8), created new websites (Windowsphone.com, Find My Phone) in 55 languages for 180 markets, and shipped Dev Center (11 languages), and MSDN documentation for Windows Phone (8 languages).• * INNOVATION * = Ideated and launched Windows Phone International Beta; solicited >500 volunteer participants globally; managed >50 global testers (incl. Nokia employees), and ensured functional and linguistic Windows Phone quality (in 55 languages, 180 markets). [Awarded corporate recognition from the division President.]• * LEADERSHIP * = Built and developed a multi-disciplinary team; led the group in conducting RFPs, managing the vendor supply chain, and holding vendors accountable to KPIs. [Selected for the Leadership Development Program (a 1-year program for emerging Microsoft leaders).]

Greater Boston Area

Responsible for building and managing a network of localization suppliers, and setting the vision, roadmap, and project deliverables. Managed 5 direct reports (PMs, contractors). [Promoted into position after one year.] • Drove automated language translation; developed specifications for the terminology app in the new CAT (Computer-Assisted Translation) tool. • Managed localization of key accounts; included Adobe, Bose, Cisco, Microsoft (E-Commerce, E-Learning, Hardware, Windows Mobile, and MSDN), Parametric (PTC), and Research in Motion (RIM).

Austria, Graz

• Built the official terminology database used for all Council of Europe publications; introduced and customized the language technology tools and created best practices for the use of computer-assisted translation (CAT). [The Council guides humanitarian policies and human rights with and for its member countries, using diverse languages and cultures to promote dialog.] • Offered the opportunity to provide financial consulting (i.e. overseeing the Council’s budget, purchase orders, invoices, and service agreements with consultants and vendors).