• Inspire students to engage with Hebrew prayers and chanting as they prepare for bar/bat/b mitzvah.• Coordinate schedules with parents and keep them updated on their student's progress.• Keep synagogue's Cantor informed of tutoring activities and updates.

*Configured app access and security settings for Capital One representatives.*Detected errors, security setting conflicts, and other inaccuracies in access requests.*Collaborated with team to produce accurate work quickly.*Was selected for team to write and edit SOPs for the group.

• Enter orders and provide client support for customers purchasing graphic supplies.• Answer phones and manage office.• Respond promptly and attentively to customer inquiries.

• Addressed and resolved customer concerns and inquiries regarding their chat and virtual receptionist accounts via e-mail.• Utilized relevant data and best practices to make decisions in the best interest of clients.•Retained clients with timely, accurate, and helpful service.

• Managed client relationships with regular communication, monitoring of accounts, and research-backed suggestions for using the company's service to enhance their business.•Managed client communications with SalesForce CRM.•Partnered with the entire Client Success team to keep clients engaged and happy.

• Qualified leads, scheduled appointments, processed payments, and collected data as appropriate and needed for small law firms and other small/medium sized businesses.• Handled all calls in a friendly and professional manner to give the caller the best impression of the business they are calling.• Earned a gold star rating and other accolades from clients.

• Engaged with members of and increased membership in the Virginia Community Health Workers Association.• Increased awareness of the VACHWA through outreach to health districts, healthcare associations, and corporate entities.• Managed social media accounts and increased following on all accounts.• Produced and distributed monthly newsletter.• Supported the Association’s ongoing and new programs.

• Reviewed and processed travel claims on insurance-based bankcard benefits.• Interfaced both internally with claims examiners and externally with airlines, hotels, and other travel suppliers to resolve claims for cardholders.• Provided caring and effective customer service to users of insurance-based bankcard benefits in a call center environment.• Consistently scored in the top 5% in the department on monthly quality assurance scores.

• Collaborated with synagogue's Rabbi on creating meaningful and engaging worship experiences for Shabbat and holidays.• Facilitated effective communication with congregation and community about synagogue programming.• Developed and led educational programming.• Built, developed, and maintained strong relationships within and among congregants.• Collaborated with local educators and musicians on programs.• Made hospital visits, counseled congregants, and provided other pastoral care.• Collaborated with local clergy on interfaith services and gatherings.

• Managed all aspects of synagogue religious education program.• Brought technology into religious school classrooms and managed training for teachers in effectively using Chromebooks in learning.• Managed school-wide communications and marketing.• Prepared, executed, and managed school budget.• Led and trained religious school staff, teen teacher aides, and parent volunteers.• Developed and implemented policies and procedures at school.• Worked with volunteers and community members on school programming.• Wrote, received, and implemented a grant program to bring musicians to the school.• Served as clergy of synagogue, leading services, training bar and bat mitzvah students, and coordinating musical programming.