Francesca Mariani Email & Phone Number

Castel San Pietro, Canton Ticino, Svizzera

• Support the purchase of goods, materials and services in line with specified cost, quality and delivery targets;• Prepare and raise purchase orders and order schedule.• Manage relationships with suppliers;• Prepare reports and updates;• Organize shipments to/from Suppliers;

Chiasso, Ticino, Switzerland

• Place purchase orders and maintain complete documentation and records of all purchasing activities.• Establish and continually build proactive relationships with French and English-speaking suppliers.• Manage Responible Sourcing activities.

Chiasso, Switzerland

• Ensure components are delivered on time, in the right quantity and with the correct shipping documents.• Liaise with the warehouse and the quality department in order to manage non-conformity or damaged goods received.

Vedano Olona (Va)

• Responded to customer needs through competent customer service and prompt problem solving.• Managed the logistics of picking and shipping the products by liaising with the warehouse and with the courier service to ensure that the customers received the correct goods, on time and with the correct documentation.• Developed ways to optimize the available resources using SAP best practices.

Milan Area, Italy

• Entered customers’ orders into SAP; replying to their email enquiries, and liaising with the sales teams and account managers to ensure that the customers always received their correct quotation including any applicable discount.

Weybridge, England, United Kingdom

Responsible of customer service activities such as entering customers’ orders into SAP; replying to their email enquiries, giving pricing information, determining appropriate shipping methodManaging existing clients liaising with the sales team and account managers in order to deliver first-class customer service

Advanced Excel Course

Basic Course For Reading Technical Drawings And Sketches

Sap Processes Overview And Organizational Change Management

Bachelor'S Degree, Bachelor'S Degree, Language Mediation And Intercultural Communication

Solid command of English, French and Spanish with a good knowledge of micro-economic and macro-economic issues, through an analysis.