MANAGING CLIENT PROJECTS FROM NPD TO DELIVERYNPD & Project Inception• Meeting with clients (onsite & online)• Consulting with clients regarding their product requests• Feasibility-checks in collaboration with laboratories & production• Communicating and implementing modifications• Time range- & pre-cost- checks• Price calculations & negotiations• Organizing sampling production in collaboration with all involved internal and external departmentsProject Coordination• Regular onsite and online meetings with external suppliers & internal departments • Coordinating between different departments (laboratories, suppliers, Production, Purchasing, logistics, etc.) • Continuously following the projects progress as well as monitoring technical feasibility, esp. regarding regulatory requirements • Serve as client’s point of contact• Regular meetings with existing clients• Ensuring projects are delivered on cost and according to time scheduleFurther related Tasks• Cold calls to potential clients• Preparing the companies trade fair presence• Attending major global cosmetic and cosmetic packaging exhibitions - as visitor as well as - with companies own trade fair appearance

Remote consultant role: Coordinating an entire (full service) process - from a client’s vague idea to delivery of a finished product.Establishing and strengthening customer relationships• Researching and selecting novelties for upcoming trade shows • Designing catalogues for standardized product solutions and marketing material• Visiting existing and potential customersFinding tailor-made solutions • Ordering samples according to a client’s requests• Finding ways to overcome potential technical limitation to meet customer’s needs• Cost calculations and price negotiations Finding appropriate suppliers• Obtaining quotations and coordinating various suppliers throughout the world• Requesting (suppliers and external labs) & preparing PIF relevant documents • Monitoring the order process (i.e. production and shipment timing)

Guiding and supporting the NPD process (Primarily coordinating the exchange between laboratories in China and in the UK, as well as between the UK based NPD department and their counterpart located in China)• Liaison between R&D department in the UK and the laboratory in China- Documentation of newly developed cosmetic formulations - Coordinating samples production according by priority- Dealing with the development of new colour charts - Monitoring the process of purchasing raw materials (i. a. w. the requirements)• Liaison between the technical team based in the UK and the technicians in China- Following up on the Raw Material documentation with suppliers and test documentation- Processing declarations from suppliers (organizing the required documents according to FDA and EU cosmetic regulations as well as to customer needs)• Supporting the necessary testing process during product development phase and organizing samples as well as the according documentation(Pre-)Production Process• Liaison between Merchandising departments and laboratories in order to ensure that prepared samples match clients individual wishes• Final pre-production check-ups and short-term change implementations • Liaison between the QC in China and the QC in the UK- Ensuring that necessary quality controls are carried out according to requirements - Investigating issues and solving problemsFurther Tasks• Identifying problems (mainly in the development and production processes) and report these to the UK headquarter: - Proposals and discussions how to reduce failures and implementation of potential improvements (in the NPD process)- Supporting the implementation of structural changes and introduction of new production techniques• Organizing meetings and videoconferences on current tasks and issues and follow them up with all departments involved• Helping to overcome general communicational and cultural issues between the English and Chinese colleagues

• Key Account areas: Italy and East Asia: - Managing tailor-made customer projects and order processing - Searching for new suppliers/partners; checking the feasibility of new projects - Presentation of UBMs product range and consulting clients - Frequently visiting clients - Delegating tasks to my personal assistant• Continuous increase in personal Sales Volume - 2014: 342,477€ - 2015: 877,134€ - January 2016 - April 2016: ca. 900,000€• Procurement: Responsible for all purchasing activities at Asian suppliers• Taking part in all major global cosmetic exhibitions (e.g. Cosmoprof Hong Kong, Cosmoprof Bologna, Cosme Tokyo, etc.) • Regulatory Certifications (EU Cosmetic Regulation) – in collaboration with external laboratories (PIF, safety assessment, etc.)

• Assistant to Sales Director• Creating new marketing & sales material (Italian, English and Chinese)• Procurement: Responsible for all purchasing activities at Asian suppliers• Joining all major global cosmetic exhibitions (e.g. Cosmoprof Hong Kong, Cosmoprof Bologna, Cosme Tokyo, etc.)

Italian language teacher at different Chinese Universities (Jinan, Dalian and Beijing)