Mariann Best Email & Phone Number

Lead and coordinate small to large-scale software validation projects in the Interactive Response Technologies (IRT) group in accordance with company Standard Operating Procedures (SOPs) (including client projects).Knowledge of Software Development Life Cycle.Knowledge of Azure DevOps.Knowledge of Agile/SCRUM methodology in the development process.Knowledge of JIRA bug documentation program.Familiar with automation testing applications (i.e. MTM, TFS, QTP and ClinTest).Design, write, and execute test plans and test cases/test scripts (manual and automated).Prepare test results and computer system validation documentation according to company procedures.Coordinate User Acceptance Tester activities with user groups.Manage change control documentation including defect reports, risk analysis, and system change requests.Research and evaluate software validation processes and software tools, provide recommendations to management.Analyze requirements and make recommendations to operational staff.Provide mentoring to testers and other technical staff.Analyze and review detailed report information for accuracy.Maintain and update software user manuals and online help documentation.Help to coordinate the work of other validation analysts

Lead and coordinate small to large-scale software validation projects in the Interactive Response Technologies (IRT) group in accordance with company Standard Operating Procedures (SOPs) (including client projects and new platform project).Knowledge of Software Development Life Cycle.Knowledge of Agile/SCRUM methodology in the development process.Knowledge of JIRA bug documentation program.Familiar with automation testing applications (i.e. MTM, TFS, QTP and ClinTest).Design, write, and execute test plans and test cases/test scripts (manual and automated).Prepare test results and computer system validation documentation according to company procedures.Coordinate User Acceptance Tester activities with user groups.Manage change control documentation including defect reports, risk analysis, and system change requests.Research and evaluate software validation processes and software tools, provide recommendations to management.Analyze requirements and make recommendations to operational staff.Provide mentoring to testers and other technical staff.Analyze and review detailed report information for accuracy.Maintain and update software user manuals and online help documentation.Help to coordinate the work of other validation analysts.

Lead and coordinate small to large-scale software validation projects in the Interactive Response Technologies (IRT) group in accordance with company Standard Operating Procedures (SOPs) (including client projects and new platform project).Knowledge of Software Development Life Cycle.Knowledge of SCRUM methodology in the development process.Knowledge of JIRA bug documentation program.Familiar with QTP and ClinTest automation testing programs.Design, write, and execute test plans and test scripts.Prepare test results and computer system validation documentation according to company procedures.Coordinate User Acceptance Tester activities with user groups.Manage change control documentation including defect reports, risk analysis, and system change requests.Research and evaluate software validation processes and software tools, provide recommendations to management.Analyze requirements and make recommendations to operational staff.Provide mentoring to testers and other technical staff.Analyze and review detailed report information for accuracy.Maintain and update software user manuals and online help documentation.Help to coordinate the work of other validation analysts.

Lead and coordinate small to large-scale software validation projects in the Interactive Voice Response Systems (IVRS) group in accordance with company Standard Operating Procedures (SOPs) (including client projects and new platform project).Knowledge of Software Development Life Cycle.Knowledge of SCRUM methodology in the development process.Knowledge of JIRA bug documentation program.Familiar with QTP and ClinTest automation testing programs.Desig, write, and execute test plans and test scripts.Prepare test results and computer system validation documentation according to company procedures.Coordinate User Acceptance Tester activities with user groups.Manage change control documentation including defect reports, risk analysis, and system change requests.Research and evaluate software validation processes and software tools, provide recommendations to management.Analyze requirements and make recommendations to operational staff.Provide mentoring to testers and other technical staff.Analyze and review detailed report information for accuracy.Maintain and update software user manuals and online help documentation.Help to coordinate the work of other validation analysts.

Led and coordinated small to large scale User Acceptance Testing projects in the Data Management group in accordance with company SOPs.Created and tested files necessary for the electronic upload of data.Wrote materials and performed technical training for Data Management staff.Designed, wrote, and executed test plans and test scripts.Prepared test results and computer system validation documentation according to company procedures.Analyzed requirements and make recommendations to operational staff.Provided mentoring to testers and other technical staff.

Contract assignment at Merck

Coordinate and implement new quality assurance processes to ensure the processes are repeatable and reliable Create and execute test plans and test scripts for new and revised software products Create and execute test scripts for in-house Quality Assurance processesTrack software defects in a main database system in SalesLogixProduce test completion reportsAssist Team Supervisor on creation and validation of new data entry system

Maintained and updated master data files which included appending new data into master data files and running appropriate Quality Assurance data checksCreated and executed data file queries for Quality Assurance data checks on newly entered dataPerformed Quality Assurance data checks on the master databases following the addition of new or updated dataProduced data reports for middle and upper managementPerformed statistical analysis on protocol and investigator cost dataValidated the company data against industry’s data prior to shipment of product to pharmaceutical companiesResolved data discrepancies prior to data’s incorporation into software productTrained new Quality Assurance employees on current processesIn-house data expert for resolving customer data and product questions

Created and maintained Standard Operating Procedures and Test Scripts for the Quality Assurance group. These included data edit checks, how to update master data files and coding (extracting) of the data prior to data entryAssisted multiple areas of company including sales group, coding group, client relations, and other quality assurance personnel) with questions pertaining to how to extract the data from the protocol, how to run data file queries, and questions to the validity of a particular procedure cost or investigator cost per patient being displayed in the productsProduced database analysis reports of outlying data points and resolved any discrepanciesRan edit checks on newly entered dataOrganized FoxPro database training sessions for the entire companyCompiled training materials for FoxPro database training sessionsUpdated and maintained various master data files which contained the procedures, indications and institutional codes used within the company